The rolling brush stopped spinning when the vacuum is on. I removed the cover to ensure the belt was still on; it was. Nothing moves at all even though the vacuum is on and the button is pressed. Any suggestions? I hate bringing it in as they charge an arm and a leg to repair.
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What button - trigger on the hose or red reset button on the nozzle?
Does the red light on the nozzle come on when the trigger is pressed?
(new E2 rainbow units have no button or light on the nozzle)
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