Question about Palm Z22 Handheld

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Touchscreen doesn't respond

I am using a Palm Z22. previously i was able to use the touch screen by the use of stylus provided with it. but now i am not able to do anything on my palm with the stylus.. it only functions by the use of round keys on its bottom.........

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  • irish2335 Jan 01, 2009

    Hi Seban

    I had the same problem. It turns out the lcd screen was broken. Does it look like there is liquid under the glass?
    I had to get another and re-enter any new info after syncing the new one to the desktop. Sorry the answer isn't a fix!

    Irish2335

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Your digitizer has whacked. Has this been solved

Posted on Jan 06, 2009

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Palm z22 touch screen not responding touchscreen


The Z22 palm PDA is subjected to 3 points of failure. I got a used Z22 and discovered all 3 over the course of a few years. The touchscreen digitizer on the front is a plastic sheet on the top, and a glass screen on the bottom. Invisible layers of conductive paint are facing each other. Simply carrying the Z22 in your pocket, purse, briefcase, or even storing it in a drawer with pencils, staplers, rulers, etc., will, over time, deform the screen, and the damage is cumulative, so that the screen gets worse and worse. It is imperative to have a solid sheet of plastic or hard material over the screen at all times that you are not using it. Leaving the Z22 in direct hot sunlight will heat up and soften the screen, making the problem worse. Carrying the Z22 screen in your pocket on a hot day when you are sweating, will do the same. People report that the Z22 will work in a cool place like North New York, but the screen will quit, when they travel to Florida (hot). I have temporarily fixed the touchscreen by putting it in a ziplock, and sticking it in the freezer to shrink the top layer of plastic. That only worked twice. Then I use a hair dryer to heat the screen VERY hot, to shrink the screen - which worked very well, until I put it in a soft zippered camera case, which gently pushed the screen. Then I took the screen apart completely ( which no one has ever reported doing) and this worked amazingly well, -again- until I put it in a soft case that pushed the screen against the glass backing. I eventually replaced the touchscreen ($10 free shipping from China). All the information is on my tiny website at

http://kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

The Z22 is incredibly well designed, and after ripping it apart a dozen times, and carrying it around under extreme heat and freezing cold, I would have to give the original design team at PALM, 5 stars. Your data, on the device, even though the screen may be dead, is very safe, and unless you do a HARD RESET, the data is stored on permanent memory. I had problems with a weak and dying battery, which ALL Z22s are now experiencing, since the decades of time, even with a "new" in the box, sealed Z22 will have. Low glitches of power on the battery seem to cause the BlackScreen of Death, where the LOGIC circuits that control the ON/OFF/SLEEP etc. functions get out of sync, and the unit will not charge or turn on until ALL power is removed ( typically, after a few weeks the battery drains to dead ).

All these problems are discussed and solutions posted, with photos on my website. Also are discussions on what to do with the Z22, where to get parts, how to maintain the Z22, and how to get data off the device onto the new 64 bit WINDOWS computers...

Good luck. The Z22 was an amazing device in its day, and people report that there were a few software programs for it that have never been made since - hence, they still use it...

robindustygraves Sept 2014

Z22 PALM PILOT a75f3784-08d5-4a1b-85ae-67e479181e27.jpg b2146887-a4b6-43a4-931b-b0f3438348ac.jpg 12202c43-26c3-47df-a31f-bc94507b7482.jpg fc737f81-6cb4-492d-b006-199c695a4776.jpg

Aug 02, 2013 | Palm Z22 Handheld

2 Answers

The touchscreen of my Z22 is broken


The Z22 is a bullet-proof device for securely saving your personal data, and full marks go to the team at PALM for its solid design. However, the AGE of the Z22, over the last decade, results in 3 problems - the batteries are all dying, and the delicate plastic touchscreen top layer is deteriorating - simply through AGE. When you say the touchscreen is "Broken", I would guess you mean that it does not respond to touch commands from the black plastic stylus that sits in the slot on the back, side, of the unit, when stored. I have never actually seen or heard of a screen that is physically "broken" - like the thousands of iPod, iPhone, Motorola RAZOR, and other touch screen phones that you see today, with cracks running across the broken GLASS. It "Could" happen that the glass screen under the top plastic touch layer is, actually "BROKEN", with the resulting cracks, but this is unlikely, since the trim around the screen is raised a HUGE distance, compared to today's touchscreens.
You can easily replace the screen for $9 if you wait for free shipping from CHINA, or, you can try a few tricks I learned on my Z22 over the years. I have put it in the freezer - which worked temporarily, heated it with a hair dryer - which worked temporarily, and peeled the top plastic layer off the screen- which worked temporarily. I have also replaced the screen with a new one. It is IMPERATIVE to put a hard plastic cover on the Z22 at all times- or you will eventually loose the screen again...
My Z22 page is at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

I hope this helps you to get your Z22 back up and running

have fun
good luck

robin dusty graves

Z22 PALM PILOT touchscreen-z22-broken-ngl0e1lc0ft3j10pmz4xzklk-1-0.jpg touchscreen-z22-broken-ngl0e1lc0ft3j10pmz4xzklk-1-1.jpg touchscreen-z22-broken-ngl0e1lc0ft3j10pmz4xzklk-1-3.jpg

Dec 12, 2009 | Palm Z22 Handheld

1 Answer

Z22 palm handheld touchscreen won't respond - i've done soft reset -- several times -- used the 5 way to bring up the touchscreen -- tapped and nothing happened.


Hi, Try doing a hard reset to see if this will correct the problem.

Hold down the power button and at the same time use the tip of your stylus or any other non sharp item and press the inside the reset hole on the back of your palm.
When you see the Palm power logo appear you can let go of the power button and also the one on the back of you unit.
It will display a message asking if you want to do a hard reset and that it will erase all your data. select yes by hitting the up part of your 5 way button on the bottom of your unit. This is the one you use to navigate around your palm screen. After it resets you wil then be prompted to reset the screen by tapping the targets. If it works great. If not then you have something wrong that needs to be looked at. Before you send it in go to:
www.palm.com.
Select pda and then your model. From there go to the support screen and do a live chat. This is free and they may be able to live you some help. Best wishes.

Sep 19, 2009 | Palm Z22 Handheld

2 Answers

Palm z22 freezes up when traveling by air. hard


You need to make sure that you have all your information backed up on your computer as a hard reset will erase everything on your hand held. Here are the steps to do a hard reset:

1. Press and hold the power button.

2. While holding the power button, use the tip of the stylus ( or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.

3. Wait for the Palm Powered logo to appear, and then release the power button.

4. When you see the message that warns you about erasing all of the info on your handheld do one of the following:
a) Press UP on the 5 way navigator button on the bottom of your handheld to finish the reset and show the touch screen.
b) Press any other button to do a soft reset.

5. When prompted , tap to align the screen, and then set the language you want to use on your handheld. A screen appears showing the Palm logo and a progress bar. From there continue to set up your Palm and then do a hot sync. You should be able to reset a password if you want one. Best wishes....Hope this helps.

Aug 26, 2009 | Palm Z22 Handheld

2 Answers

How do i fix the touch screen on my palm z22?


I am repeating a previous answer, since it covers most of the common problems :
The Palm Z22 is, I have found out, a bullet-proof design in regards to reliably keeping your valuable "DATA" safe over time. The Engineers at PALM really did a good job of Data integrity compared to many other devices. HOWEVER -- there are 3 common problems with the growing AGE of the Z22, 2 are with the dying batteries, and 1 with the years of wear and tear on the touch screen. The battery is a typical square, thin, modern Lithium battery, wired in with two wires ( + positive, red, and - negative, black ) that can be
taken out and replaced if you take the unit apart. In a brand new, in-the-box package, the battery is dying simply from old age. If the Z22 was used heavily, the constant cycling from dead to fully charged wears out the battery even more. The Touchscreen is a thin layer of plastic stretched over a sheet of glass, with a tiny air gap in between. Over time, the top plastic layer deforms - with hot and cold, air pressure changes, and being pressed by wearing the unit in a pocket, purse, briefcase, or even in a drawer with pencils, pens, and staplers etc. It is very important to have a hard cover over the screen! Other than just having the battery loose its weak charge continually, there is a problem with the unit getting into a state of BLACK SCREEN - it does not charge and remains "apparently" dead, since the logic circuits are in an invalid state, and it can only be reset if the battery dies COMPLETELY to remove the power on the logic circuits.
I have covered the topics of the battery problems, the data problems, the screen problems, and the disassembly, maintenance, and security, and how to get data off the unit, particularly to the new Windows Operating Systems that were developed AFTER the Z22 was no longer made. This is at
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
I have ripped apart the Z22 repeatedly, and posted pictures of the various steps to service these units. There are links to aftermarket software to transfer data, and examples of how to USE the Z22, for valid purposes. This should be a one-stop source for any information or troublehooting the Z22, for those who have the Z22 and want to keep it operating!
good luck

robin dusty graves
Z22 PALM PILOT
Z22 PALM PILOT fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-0.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-1.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-3.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-6.jpg

Aug 17, 2009 | Palm Z22 Handheld

2 Answers

Palm z22-Touchscreen wont work


The Palm Z22 is a very solidly designed device to reliably store your personal data, however, it is subject to 3 failure mechanisms, all related to its AGE of over a decade of use. The batteries are all dying - even in an UNOPENED, sealed, "AS-NEW" package, the battery is almost dead. The TOUCH SCREEN is a delicate stretched layer of plastic on top of a layer of glass. The top layer bends down a touches the glass layer, and invisible layers of "wiring", electro-deposited on the layers, touch each other. Over time, with air-pressure changes, heat and cold, and mostly objects pressing on the screen (such as carrying it in a pocket, purse, briefcase, or even leaving it in a drawer with pencils, paper, pens, staplers, etc.) , the top plastic layer deforms and touches the bottom layer, which renders the touch screen dead.
My page on the Z22 is at :
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
and has tips and tricks on temporarily getting your screen working, as well as how to replace it yourself - $9 U.S. free shipping from China.
I hope that this helps you get your Z22 up and running again, and helps you to keep it functioning.

good luck

robin dusty graves
Z22 PALM PILOT palm-z22-touchscreen-wont-work-ngl0e1lc0ft3j10pmz4xzklk-1-0.jpg palm-z22-touchscreen-wont-work-ngl0e1lc0ft3j10pmz4xzklk-1-1.jpg palm-z22-touchscreen-wont-work-ngl0e1lc0ft3j10pmz4xzklk-1-3.jpg palm-z22-touchscreen-wont-work-ngl0e1lc0ft3j10pmz4xzklk-1-6.jpg

Aug 06, 2009 | Palm Z22 Handheld

1 Answer

My Z22 touchscreen does not respond to the stylus


This shows the OS is corrupted. Try to flash the device

Jul 25, 2009 | Palm Z22 Handheld

2 Answers

Touch screen on Palm Z22 does not respond


The Data on your Z22 is rock-solid safe, but unlike the answer that states to do a RESET- DO NOT ! The touch screen problem has nothing to do with resetting, it is a failure of the soft plastic top layer of the touch screen. There is a tiny, remote possibility that the logic circuits are out of sync and the touchscreen really is mixed up in a software state, and a SOFT RESET may reset the touch screen, but this is almost unheard of ( but does happen).
I have an entire page on the Z22 and how to maintain, repair and interface it. It is at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

I would suggest trying a few tricks listed on my web page, and see if you can get the screen to work again. It is IMPERATIVE to get a hard plastic cover over the screen to keep it working!

Please read over the information on the Z22 page.

good luck

robin dusty graves
Z22 PALM PILOT touch-screen-palm-z22-not-respond-ngl0e1lc0ft3j10pmz4xzklk-3-0.jpg touch-screen-palm-z22-not-respond-ngl0e1lc0ft3j10pmz4xzklk-3-1.jpg touch-screen-palm-z22-not-respond-ngl0e1lc0ft3j10pmz4xzklk-3-3.jpg touch-screen-palm-z22-not-respond-ngl0e1lc0ft3j10pmz4xzklk-3-6.jpg

May 27, 2009 | Palm Z22 Handheld

2 Answers

Can I hot sync z22 palm without the touchscreen?


The data on your old Z22 is very likely very secure, and the touch screen problem is very common - there are a few tricks to get the touch screen working long enough to transfer the data.
I have a web page entirely for maintaining, repairing, and interfacing your Z22 at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

You can try these tricks, or just replace the screen for $9 U.S., since the screen only needs you take the unit apart and flip open a connector lock ...

I would strongly advise getting a solid plastic cover over your new Z22, since this is the key to keeping the screen working...

hope the information is of help to you

good luck

robin dusty graves


Z22 PALM PILOT hot-sync-z22-palm-without-touchscreen-ngl0e1lc0ft3j10pmz4xzklk-3-0.jpg hot-sync-z22-palm-without-touchscreen-ngl0e1lc0ft3j10pmz4xzklk-3-1.jpg hot-sync-z22-palm-without-touchscreen-ngl0e1lc0ft3j10pmz4xzklk-3-3.jpg

Nov 06, 2008 | Palm Z22 Handheld

4 Answers

Stylus taps to screen don't result in any changes


Hi there JL Dakota. I had many problems with my Z22 over the years. The top layer of the screen is a plastic sheet that must remain stretched completely ABOVE the lower layer of glass that it sits above. Going to Florida, from a colder climate, for example could WARM the screen up a bit, and allow it to stretch, and hit the lower layer. If it touches the lower layer, it shorts out, and will not respond to any touches after that. Putting it in the freezer will shrink the top layer of plastic temporarily, and allow touching the screen to push it down where you touch. Usually this problem is the result of years of NOT protecting the screen from being pushed on by having a HARD COVER over the screen - for example, keeping the Z22 in a pocket, a shirt pocket, a bag, a purse, a briefcase, even in a drawer full of pens, paper, stapler, etc. would TOUCH the screen, and eventually stretch it. If you see my website analysis of the Z22 kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html , there are many photographs, and discussions on the various typical Z22 problems that I ran into, and the solutions. These include touchscreen problems, and include putting in the freezer, using a heat gun or hot air hair dryer, splitting the top layer and bottom layer of the screen apart, putting in a new screen ($9 US), etc. I discuss many other issues. Immediately getting a hard cover over the unit at all times is the single most important factor! Once the screen top layer is warped, just sitting the Z22 down upside down might let gravity pull the screen gently away from the glass substrate. Rubbing the screen, using your fingers, sitting the Z22 down on an angle, touching the screen with anything, all could cause it to deform and touch the bottom layer constantly... the link again is below. The general circuit board is incredibly tough, and the amount of abuse it took when I tore it apart repeatedly is amazing. Generally it is bullet proof. The dying battery, the extremely delicate touch screen, and the possibility of buttons shorting, are the biggest problems. Do take a look at the full discussion on the subject at the link. Good luck. Robin Dusty Graves
Z22 PALM PILOT 966890ab-4387-4c69-8d4a-a538f4d68794.jpg b2f1c89d-b5ba-4ca3-a612-2e98ebeb3fbb.jpg 0391863b-98ef-4067-bf6d-a5f8fa39d052.jpg cf2af5d3-8246-4c19-a97f-4829885ff89e.jpg

May 30, 2008 | Palm Z22 Handheld

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