Question about Symantec Norton AntiVirus 2004 - (Open Box) for PC

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Norton 360 Invalid Product Key

I have Norton 360 which is able to protect 3 computers. I have only protected one, and have been trying to protect my laptop.

I have downloaded the program, but when I try to activate it with my product key, it says my product key is invalid, when it is not.

I have typed it in countless times, and have even copied and pasted it from my Norton account website. I have tried phoning Norton but there is a thirty minute waiting time and I did not get anybody at the other end of the phone.

How can I solve this problem?

My laptop is brand new, it is a Toshiba and has Windows Vista Home Premium.

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  • Anonymous Mar 12, 2014

    I have a product key for mcafee antivirous which i bought as part of a package when i bought my laptop in Dec '13. I am now trying to activate it and it is telling me that i have inserted the wrong info from the card when I havent. I have tried this at least five times

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Go to the command prompt and type the regedit
>left click HKEY_Local_Machine>software>symantec>ccpdlcdelete the kstore>now try to activate the product

Posted on Mar 16, 2009

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Regards,
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Jan 07, 2011 | Symantec Norton 360 Security

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Same here


Hiii

hope this will help u

1

Make sure that your computer is connected to Internet.

2

Start Norton 360.

3

At the right bottom corner of the Norton program window, click Activate Now.

4

Type the 25-alpha numeric product key, and then click Next.
  • The product key can be found on a yellow sticker on the back of the CD envelope or in the confirmation email of your download purchase.
  • If your product came with your computer you may not have to enter the product key. You can skip this step.

5

In the Norton Account Window, enter your email address and click NEXT.
Your Norton 360 checks the existing Norton Accounts using the email address.

6

Do one of the following depending on your situation:
  • If Norton 360 finds your Norton Account, enter the password and click SIGN IN.
  • If Norton 360 does not find any existing Norton Account, complete the form and click NEXT.

7

Review your subscription details, and then click DONE.
Your copy of Norton 360 is now activated.

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