Question about Fujitsu ScanSnap Manager

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Scansnap 510 on Vista 64 bit system?

Can I run my scansnap 510 on my 64 bit vista system? If so how?

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  • pbassjo Mar 15, 2009

    WIndows Vista 64 bit won't allow me to install my ScanSanp 510.

    The software provided won't work in Vista 94 bit.

    No supporting drivers or information on this on Fujitsu website.

  • klayandval Apr 20, 2009

    Thanks so much Mike.  This was great advice!

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Yes, it *IS* possible to run your ScanSnap S510 scanner on a 64-bit Windows operating system (e.g., Vista 64-bit, Server 2008 64-bit, etc.) but you will need to contact Fujitsu customer support (go to Fijutsu's website and look up their telephone number) and ask them to send you the link (along with username/password) to download the 64-bit versions of the ScanSnap Manager software as well as the CardMinder & Organizer software (optional).

FYI, as of March 2009 that is, the 64-bit version of the ScanSnap Manager is 4.2 L14 and the actual file name that you'll be downloading from Fujitsu's website is called "ssWv42x64.exe" (220 MB file).

Again, this software is NOT available from the public portion of Fujitsu's support website due to legal licensing restrictions. Additionally, this is NOT the same thing as some of the "updates" for Vista they have floating around the public technical support portion of their website.

Hope that helps!

Posted on Mar 31, 2009

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1 Answer

I am getting error code 2147213312 by instaling scanSnap fi-5110EOX


What OS are you installing it on? Is it 64 or 32 bit?

Jun 17, 2011 | Fujitsu ScanSnap Manager

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Have just installed S1500 software and finished the installation but get an error message "Failed to initialize drinver module (0 X 80210019)". What does this mean and how do I proceed? ****


Hi there,

Try the following step :

Pre-Installation Steps
  • Log onto PC with an account that has Administrative Privileges.
  • Disconnect ScanSnap scanner, if connected.
  • Close any open applications.
  • Install ScanSnap Manager, ScanSnap & CardMinder software from the ScanSnap Setup CD-ROM.
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    • Upon reboot of the installation you may receive an error message stating, “Failed to initialize driver module.” Please disregard and continue.
ScanSnap fi-5110EOX Vista Update Pack Installation Steps
  1. Download the fi-5110EOX Update Packs (Vista 32-bit Support)
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    1. ScanSnap Manager V3.0 – ssv3020up.exe
    2. CardMinder V2.0L10-V2.0L11 – cm2012.exe
  2. Install all two update packs that were downloaded in Step #1.
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    1. Reboot is NOT required after each update pack.
  3. Reboot the PC after all three update packs installed completely.
  4. Connect ScanSnap Scanner via USB, open lid, let Windows Vista install the new hardware.

Mar 07, 2010 | Fujitsu ScanSnap Manager

1 Answer

I am using Vista 64 bit and cannot find the correct drivers for my ScanSnap 5110eox


http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/drivers-downloads_index.html
the drivers there on the right say they are 64bit compat

Oct 10, 2009 | Fujitsu ScanSnap Manager

2 Answers

My Fujitsu ScanSnap S510 only flashes 5 blue lights


I got off the phone with Fujitsu and i was told you need to make sure that the ScanSnap Icon is in the system tray without a Red Line cross through it, so if it is not in your system tray start the snap scan program, if it's disabled re-enable it and you should be good.

May 26, 2009 | Fujitsu ScanSnap Manager

1 Answer

ScanSnap Manager - Error!! You do not have a write authority for the installation folder.\nMake the selected folder writable.


Normally this error will only come up when you have already tried installing the Scansnap Manager.
Go to C:\Windows\SSDriver. Right click the folder and select properties, select the security tab, then make sure "Users" has full control.
Repeat these steps on the PFU folder in Program Files.
Put in the Scansnap disk and navigate to the Tools folder. Run the SSCleaner tool and delete all of the Scansnap components.
If Scansnap Manager is not listed in the Cleaner tool, Delete the contents of the SSDriver and PFU folders manually.

Restart the computer and reinstall the components.

May 14, 2009 | Fujitsu ScanSnap Manager

1 Answer

Application button (tab) missing in scansnap manager


Right-click on the ScanSnap system tray icon and de-select the 'Use Quick Menu' option. When you reopen the ScanSnap manager, you should now see the application tab.

Jan 12, 2009 | Fujitsu ScanSnap Manager

2 Answers

Error while attempting to install ScanSnap Manager on Win XP Pro


Bypass installation wizard and just run the setup.exe file for ScanSnap Manager. Installation wizard is bugged.

Jan 09, 2009 | Fujitsu ScanSnap Manager

1 Answer

"Failed to initialize the sRGB engine. Please reinstall ScanSnap Manager"


I managed to fix the issue by running a Command Prompt screen and typing the command: sfc /scannow. The system recognized that I had some corrupted files and it repaired them... After a reboot, my ScanSnap S500 is working again...

Nov 09, 2008 | Fujitsu ScanSnap Manager

3 Answers

Driver scansnap


There should not be any problem installing that sofware on that OS and version. My guess is you have a botched (corrupted) install. Try uninstalling if you can otherwise let me know and we'll "clean out the registry." Good luck!

Jul 22, 2008 | Fujitsu ScanSnap Manager

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