Question about iLO (2 GB) MP3 Player

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Ilo logo, search, sort, repeat

Unit powers on, searches files, sorts files, flashes a message that I cannot read, shows the ILO logo again, and continues this until the battery dies.

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This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 06, 2008


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Posted on Jan 02, 2017


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Starts buy restarts after it gets to 80% sorting.

1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up.

REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.

Mar 04, 2008 | iLO (2 GB) MP3 Player

1 Answer

Won't play

Sounds like the download is corrupt, delete data and download a single known good mp3 file and retest

Nov 07, 2007 | iLO (2 GB) MP3 Player

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I can use ILO only when i am connect to my computer

Reformat and use only (important) MP3. files no WAV WMA or any of it MP3 only hope it works (and reformat)

Sep 10, 2007 | iLO (2 GB) MP3 Player

1 Answer

Memory issue.

try to find in my computer and open music file and click and drag music to the folder and see if it takes. May have to delete driver and reinstall.

Sep 08, 2007 | iLO (2 GB) MP3 Player

1 Answer

Sorting... sorting...

If the player allows you to add music on it via USB as a Removable Disk, then copy all the music off the player onto your computer and then format the MP3 player by right clicking it in "My Computer" and going to "Format...". Start it up without music and see how it goes, if it doesn't turn itself off, fill it with a little bit of music, then a little more until you either put your music back on, or until it screws up again. Good luck!

Sep 05, 2007 | iLO (2 GB) MP3 Player

2 Answers


OK it may be the Battery ensure it is "Fully Charged". Take Batt out and replace it again, sorta to "Reset it". If the Batt is OK and it is still "Faulting" then return it to the manufacturer for repair/replacement.

Jul 31, 2007 | iLO (2 GB) MP3 Player

2 Answers

My player won't play music anymore.

I'm having the exact same problem with this player. I noticed a problem with the player a few days prior to it freezing up. The player would constantly cycle through the "searching" and "sorting" files process but would not complete it. Now it does nothing put display the ilo logo.After reading other reviews on this site I have decided to see if Walmart will take it back. I highly advise anyone who thinks about buying this product not to do so. It may seem like a bargain in the beginning but it is throwing money away.My player worked for less than 2 months.

Jun 29, 2007 | iLO (2 GB) MP3 Player

1 Answer

Starting over and over again

This very thing happened to me, it will say ILO searching updating and sorting, and it will say this over and over and over. I found out that there is a certain file called an XML DOCUMENT and it is named "WMPINFO" and i found this on my computer and copied it to my ilo 1gb mp3 player and for me it fixed my problem and i could listen to my music again. Aparently this is the file to make it run or something, if you need this file I can email it to you my email is When you open the XML DOCUMENT with XML EDITOR it will read: -

Apr 14, 2007 | iLO MP3 Player

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