I replaced the fuser unit a few months ago, after getting a "Low Heat Error" and being unable to print anything. After replacement, I received the message "Replace Fuser Soon". Now I am getting the message "Replace Fuser." I called Samsung and they told me how to get to a service menu, but I see nothing about resetting page counts or anything like that. The only thing I have found are diagnostic tests. Any help would be appreciated.
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Re: Samsung CLP-600N Fuser Count Reset
I'd second that. First try to clear the error then move on with the troubleshooting.
I had an Hp do the same, according to fixyourownprinter.com it could of been the fuser or controller board. So I went the inexpensive way (it need a service anyway) and replace the fuser, etc in a service kit and it was the controller board. Ya never really know.
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There is a problem with the fuser unit. This unit fuses the toner powder to the paper and if it is not hot enough the toner powder won't bond onto the paper. Try removing the fuser unit, check the two fuser power spring contacts, and insert it back in the printer. If the error still occurs then you may need a new fuser unit. You may need to get the printer checked out by a technician.
possibly the fusers thermostat is displaced. it rides very close to the roller to get an accurate reading, look for 2 wires into a black "thing" toward the middle of the roller. this is a thermistor which sends its reading to the mainboard. check if the fuser is getting very warm, there is a thermo couple in series with the fusers power so it wont overheat but if its getting hot and the printer doesnt know it then the dammaged/displaced thermostat would be the thing to look for,
Thats probably the best way to solve the solution. Sometimes if there is a thermistor that is causing the problem that can be serviceable in the fuser unit, that can be replaced instead of purchasing a whole new fuser assembly. It's less expensive replacing the thermistor.
HI, Yes it definitly sounds like your fuser is not getting to the proper temp. I would call Samsung and have this printer repaired or sent back. If you purchased it recently your warranty should be available. Hope this helps!! Thanks
there is a 2 wire device (thermistor) that rests against the fuser roller to measure the temperauture. if the fuser is getting quite hot, suspect the thermistor to be either dirty (remove and clean it with alcohol) or defective. if fuser not getting hot, then suspect burned out fuser heater (look inside fuser roller for a long light bulb).