Question about Washing Machines
LE indicates a fault with the motor on the appliance.
Is this a new installation?
In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.
Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.
Has a large load size been used with a gentle wash setting?
Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.
Has the washer been overloaded?
Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.
NOTE: Make sure the drum is not overloaded
Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.
Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.
LG suggest you switch off, wait for a minute, unplug the appliance.
Wait 15 minutes then plug it back in again.
Try the machine again.
If it's still faulty, you can try changing the Hall Sensor in the motor, this can sometimes cure the problem.
Unplug the machine and remove the rear cover. There are 4 Philips head screws. Take them out and remove the rear cover.
You should now see the rear of the motor, which is mounted to the back of the drum.
In the middle is a large bolt which holds the stator cover.
You'll need a 17mm socket and a ratchet to remove this bolt.
Remove the stator cover and place aside.
Toward the bottom-left, you will see a couple of wire bunches held to the motor by three screws. One holds a metal bracket, one actually holds a ground wire, and the last is through a plastic bracket toward the bottom. Remove these three screws and don't lose them.
Through the motor there are 6 bolts holding it onto the back of the drum assembly.
You'll need a 10mm socket and ratchet to remove them.
You will now have the motor off the back of the drum.
Disconnect the two wire harnesses from the motor.
Looking at the surface of this motor that was facing the DRUM (not the outside), you'll see two small pieces clipped onto it, toward the bottom.
The sensor you are looking to replace is the one that looks like a kitchen magnet.
It is attached by small clips. You'll see how it goes on. It's easy to remove.
Go to google and search for part number 6501KW2002A.
This will bring up an LG sensor assembly.
Double check with the supplier that this is the sensor for your appliance.
When you receive the sensor, simply reverse steps 1 through 5.
Once re assembled, try the machine again.
If still the same after this you'll need to replace the motor and/or control board.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 12, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 13, 2010 | LG WM1814CW Front Load Washer
Nov 19, 2010 | LG WM1814CW Front Load Washer
May 24, 2010 | LG WM1814CW Front Load Washer
Mar 14, 2009 | LG WM1814CW Front Load Washer
Feb 26, 2009 | LG WM1814CW Front Load Washer
Nov 17, 2007 | LG WM1814CW Front Load Washer
113 people viewed this question
Usually answered in minutes!