My zune always worked fine until this point...i went to turn on my zune nd it went to the black screen with the logo and the white bar was loading....when it finished loading it didnt go to the main menu..it just stayed there....nd ive tried to use the button combinations like press up and the back key..but they havent worked.... does anyone know wat to do?.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
hold the back button and the up button until you see the Zune logo then release. if this doesnt work then you are going to have to reset your Zune....however this will loose all the data on the zune so your music/movies will be completely gone. you are going to need to press and hold the back and up button until the zune logo appears then hold the back,play/pause, and the center button until you see "please wait"
I just had this problem. Try an emergency restart. Hold down the <- arrow button (the button on the left) while pressing the up button on the pad. Hold untill it until the zune symbol comes on screen. Hopefully that will fix it, thats what I did...
This is a fatal error porblem. If you go to the Zune Microsoft website you will find many others have the same problem. There is no fix for it as of yesterday afternoon. We have had problems with our 30 and 8 gb Zunes and finally returned then to Best Buy and got IPods.
Disassemble and disconnect the battery for about 10 seconds. All Zune 30's apparently siezed this AM. MS is working on their solution, not sure when it will come out. The battery disconnect is at least a temp fix. Mine works fine after doing it.
I turned on my Zune and the screen froze so I turned it off but it would not turn back on.
I went online and read somewhere that if the screen freezes then you should press up and back and wait for the zune insignia to come on. Well my zune was not just frozen it would not go on but I tried the up and back thing and it worked. it took about 9-13 seconds but it worked so give it a chance and if that doesn't work try charging it overnight. Hope that helps :D