Question about Xerox DocuColor 12 Color Copier

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Error 9-363 Xerox code

Hi, Thank you very much for your answer. It was very helpful. Do you know anything about a 9-363 error code?

If I get error 9-363 is this a fuse problem. If so, the fuse do not look blown. One board has 4 fuses and another board has 5 fuses from the back. How do I know which fuse to check. Is it the rotary pwb? If so, which board is it and do I change all the fuses? Is this a slow burning fuse? Even not blown still needs to be replaced? Is this correct? Thank you for your help.

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Yes Its on the rotary pwb. Its behind the IOT pwb. Basically at the top left hand corner as you look at the rear of the machine. I think it is a 3 amp slow blow but cant quite remember. Definately slow blow though. Sometimes if you meter them they can read ok but as soon as a load is passed through them the fuse cant hold the charge and fails. It is the 2 fuses that are harder to get at, may as well change all 3 whilst your there. The rating for the fuse is written on them. Worst case is the developer motor has seized, taking it off an putting it back on again usually remedies this, but its a bit more awkward to get to. Fuses first

Posted on Dec 31, 2008

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