Question about Xerox DocuColor 12 Color Copier

1 Answer

Error 9-363 Xerox

Hi Tryit, If I get error 9-363 is this a fuse problem. If so, the fuse do not look blown. One board has 4 fuses and another board has 5 fuses from the back. How do I know which fuse to check. Is it the rotary pwb? If so, which board is it? Is this a slow burning fuse? Even not blown still needs to be replaced? Is this correct? Thank you for your help.

Posted by on

  • 2 more comments 
  • howsimple Jan 02, 2009

    Yes, a lot of black has ran through the machine.

  • howsimple Jan 21, 2009

    Thank you. I changed the developer and it worked.

  • howsimple Jan 23, 2009

    I am new, so can you please clarify. Do you mean too much developer in
    the housing? Or are you talking about the toner cartridge? If I INIT
    the IOT, where or how do I back up it up? When you INIT the IOT,
    doesn't it bring everything back to default, so why would you want to
    back it up? What does IOT stand for? If I clear all the NVM, doesn't it bring everything back to
    default? How will I load the IOT software? Don't I need a laptop and
    connect it to the slot inside the right panel? Thank you for your help.

  • paghorashy May 11, 2010

    Was the fault declared after a long run of Black Only prints or Copies.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

Well I dont know how extensive you want to get but is what is happened is the Black developer housing has gotten to much toner in it and it is packed in there. The solution to the issue is to replace the developer material. with new. It may not be nessasary to replace the housing but that may also need to be replaced.

Posted on Jan 04, 2009

  • paghorashy Jan 23, 2009

    The problem may be still too much toner in the black housing. Are you still running high black content? you may need to change the dev housing with one with a larger waste despence opening or you may have IOT software corruption and my need to INIT the IOT but you must make sure you have backed up or have the Critical NVM backed up. or you may have to load IOT software to get this solved. The fuse issue is not what causing this issue given the information thus far

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ricoh mpc 6000 sc 670


Engine startup error - sudden communication reset between controller and VBCU 7/29/2008 Helpful SC 670 Engine startup error - VBCU defective 7/29/2008 Helpful SC 670 Engine startup error - VBCU installation incorrect 7/29/2008 Helpful SC 670 Engine startup error - LCT lift tray sensor was shorted 9/2/2008 Helpful SC 670 Engine start up error. Check main power supply, cn 409 for 5volts 7/20/2009 Helpful SC 670 Engine startup error - Replace laser unit and follow SP adjustments after laser unit replacement 4/5/2010 Helpful SC 670 Engine startup error - IOB board defective 6/8/2010 Helpful SC 670 Blown fuse 2 on VBCU due to shorted harness in registration motor harness 6/8/2010 Helpful SC 670 Engine start up error - Check wiring for df feed in cover.. 8/6/2010 Helpful SC 670 Engine startup error - Replace finisher main board 10/26/2010 Helpful SC 671 Controller mis-match error - Install correct controller b


THIS UNIT IS VERY HARD TO WORK ON YOU NEED A SERVICE CALL, GOOD LUCK! -Carl

Mar 31, 2015 | Ricoh Printers & Copiers

1 Answer

If fuse blown error shows, fuse (1.6mamp) if it replaced to (0.5 amp) then it works.


change the fuse with (0.5 amp).
If it doesn't work try this:
From Samsung site:

1 Press MENU # 1 9 3 4 in sequence rapidly. The LCD panel should now display TECH.
2 Press MENU, and then press ENTER. The LCD panel will display Tech Mode.
3 Press the left arrow (4 Press ENTER. The operator panel will display [YES].
5 Press ENTER. The toner warning message should be gone.
6 To exit TECH MODE, press MENU # 1 9 3 4 in rapid succession, as if you were dialing a phone number. The operator panel should no longer display TECH.


Then you don't need to use fuse after that.....

Sep 27, 2010 | Samsung SCX 4521F All-In-One Laser Printer

3 Answers

I got a C440 error code sub code "7" with Toshiba E-Studio 352 copier. I tried to reset using 0/8- 400 but still the error code appears. what is the possible defective parts?


Hi how are you this is jack ...(jack_pak@hotmail.com)..
Dear follow the procedure
[C440] Fuser abnormality after abnormality judment.

When this code not cleat 08-400 then check these all thengs..
1.Check the thermistors
(1) Check if the connectors are disconnected.
(2) Check if the main and edge thermistors are in contact with the surface of the fuser roller properly?
(3) Check if the harnesses of the main and edge thermistors are open circuited.

2. Check the IH board and IH coil

(1) Check if the IH coil is broken.
(2) Check if the connector of the IH coil is disconnected.
(3) Check if the thermostat is blown.
(4) Check if the connectors on the IH board are disconnected (AC input connector and LGC I/F connector
CN455/456).
(5) Check if the IH board or the switching power supply unit are abnormal.
• Replace the IH control board.

3. Check the LGC board
(1) Check if the connectors CN316 are disconnected.
(2) Check if the conductor pattern on the LGC board is short circuited or open circuited.
(3) Replace the LGC board.
please vote me.
Thanks
Best Regards,

Jun 08, 2010 | Toshiba Printers & Copiers

1 Answer

Konica 7065 with an error message of F341 problem


hi code 34-1 is fuser temp fault to reset turn off machine hold down buttons 2and 5 and turn on release 2 and 5 a menu screen will show select 1 software switch settings you need to switch no3-1 3-2 3-3 3-4 to off then try if still fails there is a good chance a heater has blown in the exit fusing unit or its temp sensor is faulty definately a technician required hope this helps:)

May 31, 2010 | Konica Minolta Printers & Copiers

3 Answers

H 4 code flashing


The H4 code indicates the fuser may have blown the thermistor. It also could be a false error code. Try this series to clear the error and if it returns, then you'll know for sure the fuser is the culprit. To reset press the following buttons:
  1. Press this sequence: CLR-Exposure-CLR-Exposure
  2. The display will go blank
  3. enter "14", press "PRNT"
  4. Press "CLR" several times to exit.
Give that a try and good luck.

Feb 18, 2010 | Sharp AL 1631 Copier

2 Answers

E-5 error code


E5 code refer to fuser unit.To dfisplay both digits press the Enter.
E 52 Fusing error 1 Defective thermistor,heater lamp open,defective main or ac/dc drive board.
E 53 Fusing error 2 thermistor in shortcircuit,fusing harness shorted or ac/dc power supply board defective.
E 54 fusing error 3 main board or ac/dc board defective.
E 55 Fusing error 4 rhermistor open,defective main board or fusing lamp open.
When E5 service call condition occur for safety reasons they cannot be cleared by turn OFF/ON the power switch.After repairing the copier turn ON the main switch.Enter in the SP mode and press 97.Turn the main switch OFF wait 10 sec and turn ON.

Oct 07, 2009 | Ricoh FT5832 Copier

1 Answer

Error 9-363 Xerox code


Yes Its on the rotary pwb. Its behind the IOT pwb. Basically at the top left hand corner as you look at the rear of the machine. I think it is a 3 amp slow blow but cant quite remember. Definately slow blow though. Sometimes if you meter them they can read ok but as soon as a load is passed through them the fuse cant hold the charge and fails. It is the 2 fuses that are harder to get at, may as well change all 3 whilst your there. The rating for the fuse is written on them. Worst case is the developer motor has seized, taking it off an putting it back on again usually remedies this, but its a bit more awkward to get to. Fuses first

Dec 31, 2008 | Xerox DocuColor 12 Color Copier

1 Answer

Copier not working shows a flashing L on display


Sharp AL-1553 code


E7 03 Scanner position error 04 Exposure lamp blown 05 CCD calibration error 12 White level calibration error 14 Main board malfunction 15 Exposure lamp blown L1 00 Scanner position error L3 00 Scanner position error L4 01 Main motor drive overloaded L6 10 Polygon mirror motor not up to speed H2 00 Fusing unit temperature error H3 00 Overheated fusing unit H4 00 The fusing unit doesn't heat up U2 01 Counter error 04 EPROM error CH blinking Dev unit is not properly installed

Nov 18, 2008 | Printers & Copiers

2 Answers

I'm getting a SC 558 error


SC558 Abnormal zero
cross signal
- Timing & Condition -
Zero cross signals
generated within certain
period do not reach a
predetermined target
value.
• Poor connections
• Blown fuse
• Defective AC drive board
• Defective main control
board
• Defective I/O control
board
1. Make sure the following are connected
properly:
• CN212 and CN229 on the I/O control
board
• CN303 on the main control board
• CN7 on the AC drive board
2. Check the current through the signal lines
in the above harnesses.
3. Replace the fuse (FU101) if it is blown.
4. Test the AC drive board, I/O control
board, or main control board by checking
the signal line at each pin.
[Signal Check]
• Zero cross: CN7-5 on the AC drive board/
CN229-6, TP216, or CN212-B8 on the I/O
control board/CN303-B4 or TP120 on the
main control board

Any problems get back to me
Than You

Mar 11, 2008 | Ricoh 6513 Copier

Not finding what you are looking for?
Xerox DocuColor 12 Color Copier Logo

Related Topics:

907 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...