Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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FROZEN ZUNE 30G SCREEN - Microsoft ZUNE JS8BRPBDLUG MP3 Player

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  • Anonymous Dec 31, 2008

    There are all frozen! MS is working on it.....

  • mmartinez2 Dec 31, 2008

    two units with same problem, frozen with zune logo on the screen

  • Anonymous Dec 31, 2008

    They are all like this currently...Sucks for us to support Microsoft.

  • Anonymous Dec 31, 2008

    its

  • Scudhunter19 Dec 31, 2008

    its frozen on the zune screen

  • Anonymous Jan 01, 2009

    Yeah mine too.... maybe it is the update I put on not long ago!!!

  • ceq617 Jan 01, 2009

    My son's 30GB just started this same thing.
    I was thinking of the update as well.


  • FiggyPop Jan 02, 2009

    My Zune is frozen on the Zune screen.

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5 Answers

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Press and hold Back button plus up on the pad.

Posted on Dec 31, 2008

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Http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

go to step 4 only remove clip for battery wait ten seconds. It worked for me!


this solution is from darksonday

Posted on Jan 01, 2009

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Try holding up on the zune pad and the back arrow

Posted on Jan 01, 2009

  • Bardockslash Jan 01, 2009

    Special Combinations
    Turn off: back button and down button
    Reset: back button and up button
    sleep: Play/Pause Button
    Reformat:Reset(back button and up button) And while in reset press back button,center button, and play/pause

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Internal clock problem / leap yr. see zune posting for fix - will resolve jan 1 2009 - 

Posted on Dec 31, 2008

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There's a fix:
"Your zune will need a "hard reset."
To do this, use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place.
It's an easy process but if you're unsure don't attempt it if you think you'll screw it or something. :)"
Not pretty, but it might help those of you who have this problem.

Posted on Dec 31, 2008

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My zune sucks


Try this....
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Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

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After charging it froze up!


I have the same problem, it is completely frozen and will not turn on or off even after I charge it. It appears to be completley frozem, help!

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