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The USB cable was having issues with our computer. We could download the music but it would not charge. Had to buy a USB accessible charger that plugged into the wall. I suggest the Sony AC power adapter. It's a USB power supply for Sony and iPod.
Ah, this is the biggest fault with the RCA Opal: the dedicated USB cord. My suggestion: buy another one, take the USB cord out and return it to the store saying you opened it and you didn't get a USB....and that you'll buy another one at another store.
i know it's sneaky, but that's the only way.
I share the same problem - I'm worried it's due to routine wear-and-tear on the jacks, so the connections are no longer solid. I hate to think I need to get it serviced for this. Usually buying a new cable has worked, but that gets expensive too...
Anyone have a fix??