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Problem with my GE profile Harmony washer

The message i am getting when i push the 2 bottons is The clutch is not mechanically engaging with the basket properly.. I am very short on cash so if there is a way to fix it with out buying any part i would be very happy. the screen displays a problem and will not let the me push any other buttons, i unplugged it , but it still won't close down the screen.

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It appears your clutch has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 12, 2010

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Posted on Jan 02, 2017

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Where is the lid switch located on my GE Harmony washer?


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The clutch is not mechanically engaging with the basket properly


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Clutch not egaging with basket for my profile harmony washer


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Reset the washer


GE Profile Harmony
1 press power ( to wake up washer)
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Clear this error be exiting the service mode and run set up ...
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Hi: Replace motor asm w/clutch part no. wh20x10024

 If you can put the washer to its side on the floor, check if the small white motor turns when you press start cicle.

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