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When i first connect my daughters computer with an belkin wireless router than i stop working than i purchase an d-link not thinking it would make a different but it didn't and still not working do i ahve to a brlkin router can i have two router

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  • Roberta Smith
    Roberta Smith May 11, 2010

    need to know what make and model of the computer. the operating system you are using.... and the model numbers of both routers.



    Robert

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No you can't use two routers (without being an expert to set them up correctly!). Make sure the Belkin isn't plugged in while you're setting up the D-Link. To diagnose the culprit, try these steps:

1) Plug your daughter's computer directly into the ethernet port of the DSL or Cable Modem. You'll need to do this to rule out your Daughter's PC as the problem. If it works fine, then move to step 2. If her computer still isn't working, and another computer connected the same way DOES work - then you need to work on your daughter's computer, becasue that's where the problem lies.

2) Ok since you confirmed your daughter's PC is just fine - and also the DSL or Cable connection is working as well - this indicates most likely the router(s) are at fault. So let's work with the D-Link, since we're not sure if the Belkin is working. Like I said, be sure the Belkin is completely unplugged and powered OFF. Now plug the D-Link into your DSL or Cable modem ethernet port. Turn on the D-Link, make sure the correct indicators are lit on both the DSL/Cable modem and the router. Reboot your daughter's PC and right-click on the wireless networking icon on her taskbar. Choose view available wireless networks - if you see your D-link listed, then the router is working! If you still can't connect - try disabling WEP/WAP and try again. Most likely it's just a security setting that's off.

Good Luck!

Posted on Dec 31, 2008

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