Question about Microsoft Zune 2nd Generation Digital Media Player

2 Answers

30 gig zune frozen on "ZUne screen"

Came in to work after downloading a video, device is frozen at the "zune" screen and complety un responsive, cant turn off etc.

what can i do, can i remove the internal battery?

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  • SKRAZY Dec 31, 2008

    I HAVE THE SAME ISSUE STUCK ON THE ZUNE LOGO SCREEN PROGRESS BAR STUCK TOO AND THIS JUST HAPPENED TODAY PLEASE ANY HELP WOULD BE APPRECIATED. UNLIKE YOU..I WAS TURNING MINE ON TODAY DIDNT HAVE IT PLUGGED IN TO ANYTHING JUST SITTING ON MY DESK

  • nmakemoney Dec 31, 2008

    I have a white 30G zune and im having the exact same problem on the exact same day. Its kinda weird that three problems like this all happened on the same day... I dunno

  • zanderez Dec 31, 2008

    I have the same problem, same day. Woke up and there it was, frozen. Doesn't do a thing.

  • SKRAZY Dec 31, 2008

    OK MY FINALLY TURNED ITSELF OFF NOW IT LOOKS AS IF THE BATTERY IS DEAD BUT IT DOESNT APPEAR TO BE CHARGING WTF?????

  • michaelbarry Dec 31, 2008

    WTF? Same thing happened to mine this morning? Weird as hell!

  • jrod76 Dec 31, 2008

    Okay, it has to be a Microsoft issue, cause mine did it this morning too! I'm gonna be really angry if it does not right itself soon.

  • faisensei Dec 31, 2008

    Ditto. Last night, plugged in my 30 GB Brown Zune to charge and it's stuck on the Zune screen. Let the battery run low and plugged it in to charge and it went right back to the Zune screen. Reset, format, nothing works. Very frustrating and very, very strange it happened to other people on the same night.

  • trisey Dec 31, 2008

    I've also have the same problem with my Zune froze up

    and nothing but the Zune Screen show last night, even

    when I kept it charge all last night and this morning when

    I looked at it nothing change same when the battery went

    dead too and somehow all my music, videos, and pictures

    has been erase when I went to my Zune Software and now

    it won't turn on and I don't know if it's dead or I need a new one.

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Problem should be fixed today zune internal clocks couldnt handle the leap year second both of mine now work just sync with comp and it will be fixed

Posted on Jan 04, 2009

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Theres a note on the zune website about this issue today... Looks like its microsofts fault! At least I feel better knowing I didn't break my zune!

Posted on Dec 31, 2008

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SOURCE: 30 gig zune frozen on "ZUne screen"

if u want to fix ur frozen zune take it apart
u will need a razor and a few mini screw drivers
take it apart and remove then reinstall the battery
it should work fine after that

Posted on Dec 31, 2008

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Posted on Jan 02, 2017

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3 Answers

Pc will not detect zune...


You may have to reset the zune device to factory default settings and reload...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Jun 01, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

Tip

Reset 30 gig zune


if your zune locks up it is more than likely a bad music or sound file. the best way to unfreeze your 30 gig zune don't laugh it works by putting your zune in the freezer to clear memory and batery.
step1. put it in the freezer for 1 hr
step 2. remove from freezer and allow to come to room temp
step3. plug in and recharge fully
step 5. reload music on zune

on Feb 18, 2010 | Audio Players & Recorders

1 Answer

Freezing


See teh Zun.net site The 30 Gig Zunes have a bug in how it processes the date. Per MS it will fix its self 1 Jan 2009

http://forums.zune.net/ShowPost.aspx?PostID=408989

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune locked


Go look on zune.net and then click support. My zune just did the same thing a little bit earlier and I was worried so I went looking on the net and found these entries. Under support it says:

My Zune 30 is frozen on the boot screen, now what do I do?
You will need to reboot your device after noon GMT (that's 7 a.m. Eastern or 4 a.m. Pacific time) on Jan 1, 2009.
Please unplug your Zune (no AC or USB cables).
Because your Zune is frozen your device battery will begin draining, this is good.
The battery will eventually be fully depleted and the screen will go black.
After noon GMT on January 1 connect your AC power or USB cable such that the battery can begin charging again.
Once the Zune has enough battery to boot it should do so normally and you can go back to enjoying your Zune!

My Zune 30 has been working fine today, should I be worried?
Nope, your device is fine and will continue to work as long as you do not plug it into the PC before tomorrow.
If you plug your device into a PC before noon GMT Jan 1, 2009 your device clock will be set to the last day of the leap year and you will experience the freeze issue. If this happens, see above.
The PC that you plug into does not have to have the Zune software installed in order for your device clock to be set and the leap year bug to occur so you should avoid plugging your Zune 30 into any PC today.

What if I have DRM content on my Zune?
Your DRM content will most likely not be affected by this issue. However, it is a good idea to sync your device with your PC once the freeze has been resolved in order to ensure that all of your licenses are up to date.

What if I took the advice on the forums and hard reset my device by disconnecting the battery?
This is not a good idea and we do not recommend opening your device up yourself. However, if you already did it…
If you have DRM content on your device, your DRM store is now out of sync with your secure clock.
You will need to wait 24 hours from the time that you reset the device and then resync your DRM licenses from your PC.
Alternatively you can format your device and resync the content.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Frozen zune


just try letting it die completely and the try charging it up.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune frozen,


The 30 Gig Zunes have a bug in how it processes the date. Per MS it will fix its self 1 Jan 2009

http://forums.zune.net/ShowPost.aspx?PostID=408989

Jim

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

30 gig zune frozen on "ZUne screen"


if u want to fix ur frozen zune take it apart
u will need a razor and a few mini screw drivers
take it apart and remove then reinstall the battery
it should work fine after that

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune software freeezing


Try changing your screen saver to a basic windows screen saver and see if that helps.

Nov 20, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Says all 30 gigs are full, but no songs on Zune


you should try calling a product hotline and hopefully get it fixed but if that doesn't work then your computer probobly has something wrong with it. otherwise, you zune is busted. hope this helps.

Jun 24, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

30 gig zune (white)


yes, it can be fixed. rapidrepair.com offers replacement screens for 89.99 and will even replace it themselves if you decide to send it in to them. at this point in time, you might be better off buying a new zune 30 (considering i got a brown one for my sister for about 60 off amazon over Christmas) or just saving up for an 80.

Jun 07, 2008 | Microsoft Zune JS8-00001 Digital Media...

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