When I power on it stands at SanDisk logo for few seconds and goes off. When I connect it to computer, SanDisk logo comes on and goes off for for every few(5) seconds. Not getting charged as well.
I tried doing rest by pressing the middle select button and Vol+ button. Still didn't work.
Can someone help??
Used a paper clip to confuse it by slipping it into the card slot. it rest and now works great. I guess I should get a card. I tried the rest of the fir ware but the system never say it.
You will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.
You may need to get a firmware update from this web site: http://www.sandisk.com/Retail/Default.as...
Remember that you need to back up all of your information before doing the update.
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SOURCE: SANDISK SANSA PLAYER PROBLEM
its easy, first must to connect de mp3 player to the computer with "hold" and holding the (-) volumen button press, do this until the computer ask to search drivers on the internet, say yes, after installation download the next file http://mp3support.sandisk.com/firmware/express/express01.01.05a.zip
unzip and run SansaExpressUpdater.exe, then the program gonna a ask to format your mp3 player, say yes and let it repair your player.
Is really easy, but, is hard to me write in english, so, i hope you understand, any cuestion go to this direction (is in spanish, if you can read spanish is gonna be more easy repair your mp3 player):
http://www.yoreparo.com/foros/mp3_mp4_ipods/271920_0.html#932100
SOURCE: SanDisk Sansa Express MP3 player stays at SanDisk logo
You may need to get a firmware update from this web site: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Remember that you need to back up all of your information before doing the update.
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I have tried connecting micro SD card it didnt come up by itself. Then I poweron. Again it stays at SanDisk logo for few secs and goes off. Even if I connect to computer, I could see only SanDisk logo. Please help me...
I am not able to download the firmware usign the SansaUpdaterInstall.exe. Can you please let me know the link to download the latest firmware directly.
I have downloaded the firmware upgrade from the link mentioned in the above comment and tried upgrading. But I am it is not upgrading the firmware. The steps I followed are
1.I have downloaded the firmware from the link http://mp3support.sandisk.com/firmware/e...
2. I have first connected the mp3 player to the computer with "hold" and holding the (-) volumen button press, do this until the computer ask to search drivers.
3.Once the installation is completed, i have clicked on finish button.
4. Then I have run the exe SansaExpressUpdater.exe. But this exe is not doing anything. Its not upgrading the firmware.
Please let me know the steps I followed are proper, and suggest me.
When powering on , the sansa logo appears for a few seconds , then the unit powers off.
I tried holding the power/menu button and the volume + as sugested , still powers off after a few seconds.
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