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Kindly insert the
PROGRAM CD in the CD ROM drive and auto run the aplication CD without
connecting the printer,in few minutes of installation progress you will
get alert to connect the printer and then printer is configured by OS
Above is the normal procedure, very minute but technical tip is to
connect the printer first and insert program CD for printer in the ROM
drive and open device manager and scan for hardware changes ,you will
get alert on task bar that new hardware is found and new window for
device installation ,click continue with browsing file path for CD in
drive and continue installation ,in next few minutes your device shall
be ready to use.
In case there is problem with installation with CD kindly go to manufacturers website and download windows compatible drivers.
For Safe Computing Kindly keep your antivirus updated and firewall is on.
Thanks And Regards Kindly rate this solution
You forgot to mention the operating system you are using. Anyway, please see the link below for the available downloads for your printer. Make sure to appropriately select the operating system before downloading drivers.