Question about Microsoft Zune JS8-00001 Digital Media Player
I HAVE TRIED HOLDING THE BACK KEY AND UPWARD KEY ON THE PAD BUT IT WONT WORK. PLEASE HELP ME WITH ANOTHER WAY TO UNFREEZE MY ZUNE 30G.
I have contacted Microsoft for this issue. They told me that only Zune 30GB piece has this problem. Reason is it has a bug in it which is unable to handle the Date: 31-Dec. So, the next day on Jan 1 it will be reset and will work normally.
Just discharge your Zune completely and then charge it fully on Jan 1st.
Posted on Jan 01, 2009
I found a you Tube video showing how to take the Zune apart. I went to the hardware store and bought a jewelers screwdriver set and it was fairly easy to do. The black plate at the bottom of the Zune (where it charges) pops out and there are two screws - take them out and slide a small plat head around the edges to separate the zune - you have to side the bottom away from the top - gotta wath out for the headphone jack piece - then there is a little brown tab you slide up and the batter coils come out - then just put it back together - mine works fine now and I am uploading the updates. Go watch the video and good luck!
Posted on Dec 31, 2008
Post your problem on this forum.
Maybe if enough people complain to the source we can get a fix.
At 123 replies right now. GO!!!
Posted on Dec 31, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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