Question about Sony DVD-ROM DDU1615-ZB 16X IDE 512KB 100 85MS BEIGE WITH SONY LOGO BULK. LEAD DVD Drive

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Internal CD ROM will Not Open

I have a internal Sony DVD-ROM DDU1615 on my Dell Optiplex GX620.
Recently when I attempted to open the drawer to play a CD it would not open. The motor to open it was running but did not bring the CD tray out. I had to use the "emergency" opening procedure (the small hole). When I put the CD in the tray, closed the door, the DVD-ROM would not read the CD, the (I guess) opening motor kept running. I again used the small hole to open the drawer to take out the CD. If I close the door the motor keeps running, so at the present time I have the drawer out so that the motor will stop running.
I would appreciate any suggestions as to my next move. Thank you

Posted by on

  • David Hudson Jan 02, 2009

    Thanks for the quick response. I was thinking that replacement would be the solution, just needed confirmation of my initial thoughts, thanks.

    Not being that proficient at hardware replacement, can you recommend a Web site, location, etc that could provide the specifics that I could understand to replace the DVD drive. If I had to pay someone to do the work, what do you estimate the cost to be for the labor? I do not mind paying for work, but do not want to be taken to the "cleaners" for the work.
    Thanks again.

  • David Hudson Jan 05, 2009

    Thanks very much for your help. I really appreciate the support.



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Unless you can do electronic repair yourself and have the schematics for the drive it will be far cheaper and easier for you to simply replace it. Any DVD drive for computers will fit in there. I would buy a new one rather than used so you make sure and get the software with it. Replacing the drive is a 30 minute job at most.

Posted on Jan 01, 2009

  • Dick
    Dick Jan 04, 2009

    In a nutshell what happens is this:
    Remove computer cover
    Unscrew four mounting screws
    Unplug power and data cables from the drive
    Slide old drive out
    Note jumper position on old drive, set new drive to match
    Slide in new drive and plug in cables
    Test new drive and install software
    Screw in mounting screws
    Replace computer cover

    If you take your computer somewhere to have this done expect $75 or so for the labor.



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