Question about Jenn-Air JGC8536 Gas Cooktop

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Burner fails to ignite

One of my burners on my gas cooktop fails to ignite. It makes the usual clicking sound and I can smell gas coming out but nothing happens. If I use a match it goes on. I have tried cleaning it....but it didn't seem to be dirty in the first place...to no avail. I don't think it is wet either because I left it over night so it should have been dry. But it still does not ignite

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  • Maria DeAngelis May 22, 2007

    I have found that the little igniter has a large chip in it. I think that might be the problem. Does anyone know how to go about replacing it? Do I just have to purchase that little piece or the entire assembly?

  • donnamc Jul 14, 2008

    Both burners in the front will not light unless I do it manually. I can see where the igniter on the one on the right is chipped. Can't see that on the one on the left. I see the sparks from the igniter going all around but never hitting the target.

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I have this cooktop and it is hands-down the worst. That clicking sound is the spark missing the mark because of a crack or chip in the ceramic igniter. Damage is caused by the ceramic heating too quickly. Especially when the house is cooler in winter, or in air conditioning. I had a Jenn Air repair guy in to replace them before the warranty ran out and he said this happens with every single one of these models with the ceramic igniter. Also, one of the knobs on the front by the medium burner got so hot it melted. He gave us a new one. He had a whole box of them in his truck! He told us the design was inferior and that Jenn Air uses a different igniter for higher end models because of this problem, but won't re-engineer the lower end units because it's cost prohibitive. Even with the repairs they cover for the first year, they recoup in charging for service the second year, than profit on the repair and/or replacement charges for the parts every year after that. All the parts sold are OEM--no after markets, so, at roughly $27 a pop for each igniter, they make out pretty good. Oh, and the burner knob is melted again. What a bunch of scamsters. I will never give them my money again and am shopping for a new cooktop. I left a good review at bizrate for this cooktop.

Posted on Nov 23, 2007

  • jb_lord Jan 06, 2011

    We also have had both of these problems with this cooktop. It is a stupid design. We've replaced the melted knob twice already in less than 3 years. The first time we paid about $30 for the JennAir knob not realizing we could just get a pack of 4 generic "universal" knobs for about $12. The igniter to the front burner started not working sporadically after the warranty ran out and now is totally broken and needs to be replaced. A very inferior product.

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Is the burner that won't ignite the left front?

Posted on May 20, 2007

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It could possibly be that the ignition battery has gone flat. (Am assuming it runs on batt rather than main switch, as mine does)

Posted on May 20, 2007

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