My phone can't connect to the headset!!!

You need a new one, the batteries only last a couple of years.

I suggest visit this tutorial site: Pair Devices Tutorial

Also, check page 17 from the User Manual

Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa, have a nice day.

hold down answer/end button for 10 sec on headset search for new audio enhancements pass code id 0000

I would suggest turning off your phone and headset. Turn your phone back on and put the headset into pairing mode (the headset needs to be turned off when starting the pairing mode) pull up your menu on your Bluetooth phone and try reconnecting the two again.

Below is the Explorer 320 User's Guide for more information.

Plantronics Explorer 320 User's Guide

Good luck from Headsets Direct!

If you are getting a connection failed message, I would suggest powering off the headset. Then remove the battery from your cellphone while it is powered on, leave it out for 10 seconds, put it back in and reboot the phone. Power the device back up and put it into pair mode if necessary, then re-search in your bluetooth menu and select the device.

Rylan

Is the phones ringer turned up? It needs to be loud enough to make the ring detector ring.....

I trawled the net looking for answers. Some suggestions were, take out battery and sim for a few minutes, restore factory settings, clean connections... someone even suggested you put it on the washing machine while it was in use! I tried all of the above without success (yes, even the washing machine one). I rang the Nokia helpline and all they offered was the suggestions above and to send it in to be fixed. I was answering the phone with the headset in, just by chance, after a day or so I removed the headset and voila! problem had solved itself, icon was removed. It did come back when someone made me a call but I put the headset in for a few minutes then took it out and the icon went away. Hope this helps :)

You can reset any bluetooth headset by pressing the volume key and the power key pressing them simultaneously for few seconds and it will be resetted. TO connect with any other bluetooth mobile press the Power button of your headset while your mobile searches for bluetooth headset. when it asks for a pass key use 0000. now you can get connected. try this...........

The term "service" refers to other types of services supported by bluetooth technology like keyboards, mice, etc. There's a lot more than just headsets now. I suggest checking the bluetooth options on your phone to see if there is a refresh service or other option....there is one like that on my blackberry that I once had to use to solve a similar issue. Have you tried disabling bluetooth, rebooting phone, enabling bluetooth, and rebooting phone before pairing? Also, look to see if there is an encryption on/off option on the phone...this could be causing an echo in either state due to interference...try switching encryption on/off. Also, check your update options on the phone, you didn't say which kind of phone it is but some can get firmware updates that may be needed for bluetooth to work well. Finally, you may get results by deleting the device on the phone and re-adding it thru discovery.