My phone can't connect to the headset!!!

The headset may still be listed on the computer, you need to delete it and then re-pair it back up the computer. When your computer crashed you didn't say if the bluetooth is on the computer or if it is something that is an adapter, which may have been damaged in the crash.

Good luck from Headsets Direct!

Here is something to try on your iPhone. Hopefully it should fix your problem.

On the iphone, delete all the headsets you may have used from the UI of the iphone.
Turn off the headset.

Warm reset the iphone, press and hold the home and power keys on the iphone for 10s, the screen will go blank and the phone will reset.

While the iphone is rebooting, turn on the headset again and put it into pairing mode with the LED flashing red/white, red/white ...

Now when the iphone is ready, make it search for the headset.

When you see the "9xxPlantronics - Not Paired" entry on the iphone UI, then tap the screen where this message is displayed and the iphone will pair to the headset.

Good luck from Headsets Direct - 800-914-7996.

hold down answer/end button for 10 sec on headset search for new audio enhancements pass code id 0000

Hi desireeveiga,

I see that you need assistance in getting your BT heatset to your LG phone.

make sure that the BT headset is set to discoverable mode, I believe there is a connect button on the headset that you can press and hold down for a couple of seconds this should lit up a light meaning that the BT headset is ready to be discovered by a device.

Once the Headset is set to be discoverable you can try and get you LG phone to detect the headset, Once detected the pairing code should be standard try 0000 this should get the BT headset connected to you LG phone.

I hope that this can help.

Have a nice day,

mvincentc

The headset may not be pairing up correctly due to the difference in bluetooth applications. If you have a new telephone with the headset already paired up to the very first phone, it will automatically go to phone number one or the phone that it was last used with. If the answer is not in the users guide, you can try Plantronics tech line 800-544-4660.

Plantronics Explorer User's Guide

Good luck from Headsets Direct!

A few days ago I paired my razor to my blue tooth and t was working just fine but the next day it wouldn't work and every time I tried to connect it it would say I NO DEVICES FOUND. I tried reseting the phone but that did not work and I don't know what to do. Can you PLEASE HELP ME!

if you return the headset 2 the store you bought it from they should give you the version 2 of the headset has all version 1 has had loads of problems

It is a common problem on this model. This connector is fragil and prone to breaking.
To continue to use the phone without sending in for repair purchase an external battery charger.
I'm not endorsing it but if you don't know where to purchase it, try this site: http://www.cellphoneshop.net/

Remove the battery from the phone then re-insert the battery. Try to pair the device again.