Question about GE GSS25LGM Side by Side Refrigerator

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Dispensing problems Water dispenses properly. However, the ice only dispenses crushed ice- whether on crushed or cube setting. In addition, it appears the ice bucket is constantly over-full, to the point of getting a lot of cubes knocked down into the freezer compartment. I have taken the ice bucket out and taken it apart to see if that was the problem. No change.

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Check that the crush mechanism is not jammed with ice. That could prevent it from disengaging.

Posted on Dec 31, 2008

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1 Answer

My samsung rfg297aa dispenses crushed ice whether its set on crushed or cubed. why will it no longer dispense cubes?


This answer probably comes too late for you (you posted the question 9 months ago), but I want to record it here for posterity, since I had the same problem, and searching on Google for it brought up your question.
Anyway, I managed to fix this very problem by removing an ice cube that was wedged in the ice dispensing mechanism. The way this unit works is that it pushes the ice cubes through the mechanism, which always rotates the "crushing blades". When you select "cubed" ice, a lever opens up the exit chute wider, which causes the blades to simply push out the ice cubes as they pass through. When you select "crushed" ice, the lever closes the "exit" for the ice cubes to be narrower, so that the ice cubes can't be pushed through by the blades, and instead get crushed by them. I had an ice cube wedged in there that had the same effect of closing the exit to be narrower. Removing it fixed the problem.
You might want to collect all the ice cubes that have accumulated in the ice bucket in a container, empty the ice bucket, clean out the mechanism from any obstructions, and then put the ice cubes back into the ice bucket.

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You could have a problem with the lever that changes from one to another. If you can access the panel behind that door you may be able to see if it is mechanical or not.

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Ice dispensor only dispensing crushed ice - not cubed


Make sure that your ice tray is properly instaled. There is a rod that must go into a hole. When you select ice cubes rather than crushed ice a solenoid raises which moves that rod. It then opens a flap so the cubes can bypass the crusher. Either your rod is not in the hole correctly or the solenoid has gone bad. The rod that I am speaking of runs along the underside of the ice tray. It has a spring on the rear end that holds the bypass flpa closed.

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It isn't supposed to free wheel and the only solution that I know of is tumbler replacement. I have the same issue and am currently hunting replacement parts.

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1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

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1 Answer

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1 Answer

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Check and make sure your switch is okay. Some have a switch that controls whether you want crushed or cubes. If it is defective replace it.

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