Question about Kenmore 18.3 cu. ft. Top Freezer Refrigerator w/Through-the-Door Water Dispenser

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MY REFRIGERATOR NOT WORKING,I HAVE POWER GOING TO THE MOTOR.

PLEASE HELP ME FIX THIS PROBLEM

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  • Doug Eby
    Doug Eby May 11, 2010

    Can you be more specific. What exactly is it doing or not doing.

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My fridge is working ok but my freezer isnt

Posted on Dec 31, 2008

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Posted on Jan 02, 2017

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What would cause my freezer to freeze, refrigerator not cool, fan in back runs, motor hot


Good Morning Carlene,

I understand the freezer is freezing, in your Frigidaire refrigerator, but the refrigerator portion is not cool. I also see that the fan in the back is running and the motor is hot. Please try resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Restore power, stop the alarm, and press the "Factory Default" button. This will reset your temperatures to 37F on the refrigerator side and 0F on the freezer side. Keep an eye on your refrigerator temperatures, to see if they go down. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully. Hope this is helpful.

-Best Regards-
WP

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Hi,
Yes, the compressor is not starting...these tips will help you with that...
Try change the start components....potential relay and start capacitor...if that don't work it is the compressor going bad...

http://www.fixya.com/support/r4588788-refrigerator_or_freezer_not_cooling_or

http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

Asker's Testimonial " Thanks! You helped me to understand the relay and capacitor's purpose,and why a change in either may cause the compressor not to start. "

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