Question about HP OfficeJet J4580 All-In-One Laser Printer

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Scanner will not scan

I have the incon for hp solution center but am unable to pull it up so that I can use my scanner. The message says that I need a CD-Rom in order to pull it up. There was no CD-ROM sent when I purchased the system. My system is new. I need to know how to reslove this problem or you all need to send me the CD-ROM for the Solution Center. I am unble to use the the scanner but I can print.

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Hi

Please download this driver from the HP official website

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3645100&lc=en&cc=in&dlc=en&lang=en&cc=in

and then try to install the driver, It gives u option while installation
Choose Appropriate option
May be "Repai" can solve the problem

all the best

Posted on Dec 31, 2008

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