Question about Office Equipment & Supplies

1 Answer

Paper jam with no paper jammed on our pixma 450 hp officejet j3640, how can the roller be worn out? printer has never been used, (bought on 12/29/08. "paper jam" keeps coming up.HELP PLEASE! with or whit out paper in the tray. cant getpass this problem.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,692 Answers

NO, the roller is not worn out. Dissemble the printer and remove anything in the way. Reassemble and try only one piece of paper to start.〈=en&cc=us

Posted on Dec 31, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

I have two HP Printers - desktop 3522 and Officejet 4620 - paper jams all the time! What is my problem?

i think you are not using proper paper, try some other type of paper like diffrent grams, havy paper is better

Jan 10, 2013 | HP Computers & Internet

1 Answer

Paper is not jaam but printer showing paper jaam again & again.

Several things can cause a jam. I can suggest checking the paper path very well, especially if you have had a jam in the past, a little piece of paper there could be triggering a sensor and causing the message. Another thing might be rollers worn out or dirty. If the rollers rotate 3 times and no pick up happen it will show paper jam, try a humid tissue to clean it.

Sep 07, 2010 | HP Officejet 4355 All-In-One InkJet...

2 Answers

HP Officejet Pro 8500 printer message "Paper jam"

An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

Jun 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

3 Answers

Says there is a paper jam but there isnt - have looked and looked - can I overide it?

Possible problems:
- Tiny paper or something is stuck in your printer.
- Your printer roller may have dirt on it.

-There may be a very tiny bit of paper stuck somewhere - look very carefully. Also, open all areas and then close them - sometimes a printer has to have that before it resets from a jam. Check your paper to see if it is being grabbed by the rollers. if they are dirty or worn, the paper will not catch and the printer thinks it is jammed. wipe the rollers with a bit of alcohol on a paper towel (barely damp) if that is the case.

Nov 18, 2009 | HP Officejet Pro L7480 All-in-One...

1 Answer

The paper won't advance enough to print in our HP officejet 7580

Look for little pieces of paper that get stuck in the rollers, also verify that the gears and roller didn't get misaligned when you cleared the jam.
Good Luck, 

Mar 02, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

Canon Pixma MX310 Office printer. continues to jam paper. in the maintenance panel i cannot perform an alignment check or deepclean. Attempt to copy feeds a whole sheet thru and chokes on the 2nd piece. I...

Printers that jam usually have worn feed rollers, some where in the machine, or a bad sensor. If worn feed rollers are the problem the paper usually jams in different locations in the machine. If a sensor is bad the paper usually jams in the same spot each time paper is fed into the machine. A new machine does not have worn rollers, but could have a broken sensor. It sounds like the a roller might be worn. There is a company called Tech Support that use to sell a cleaning fluid for paper feed rollers. You can use alcohol but alcohol dries out rubber, but you can use it to diagnose the problem. Clean all visible rollers. Especially the rollers that the paper jams between.

Nov 20, 2008 | Office Equipment & Supplies

1 Answer

Printer jam

there are 2 possibilities, it is either the printer has small bits of paper on the rollers in the printer, or the printer drivers needs an update to make it run again.

you may open the printer up, inspect the rollers (paper path, where the paper goes in and out) then check if the rollers rubber coatings are worn out or damage, or has pieces or papers on them.

in installing the drivers, just access the HP's download site and download the latest drivers for your printer.

Nov 05, 2008 | HP Officejet 4315v All-In-One InkJet...

1 Answer

I have two printers from hp 1-hp photosmart 7760 and 2-hp officejet j3640 all-in-one. I have been trying for three days now to get help so I can put them in my pc and use what I bought. I have a Dell...


try to install them first
if your have the driver of thoes printer
if you don't have the driver of those printer
here is the link download below

hp photosmart 7760

hp officejet j3640

or try to email me

Aug 08, 2008 | Office Equipment & Supplies

1 Answer

Paper jam with no paper jammed on our pixma 450

this is problem with your printerpintch roller witch is used for pickup paper , please get it on Hp service Center near by you to replaced Roller ...

If this Information is useful for you please rate me........

Jun 10, 2008 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

HP printer

Most likely worn pads & rollers, I'm afraid. Kits are available though. Not too dear.

Aug 01, 2007 | HP OfficeJet 6110 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

60 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

8016 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

78289 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides