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I have a kenmore washer and I am trying to replace the cam dogs. I have removed the dispenser cup and the cap that is beneath it. I can see the edges of the cam dogs, but cannot remove the plastic thing holding them in place. I have a picture if this helps.

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The following advice is for replacing the “Agitator Dogs” on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are “Agitator Dogs”? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It’s that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

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Posted on Sep 12, 2010

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Hello i have kemore he2 washer after a load is done the softner slot of the washer has water in it any ideas.


Hello, W/D here.

Remove the dispensing tray and take it to the sink. On the under side of the tray are molded in caps that fit over tubes at the washer. Clean the caps out well. A Q tip works well for this. Also clean the tubes on the inside and outside at the washer.
The way it works is you put the softener in the cup, up to the line. When the washer is ready to dispense the softener, it begins to add water to the cup, raising the level. As the level overflows the cup, it passes under the cup and into the tube, creating a syphon effect, drawing the softener out of the cup. When the level in the cup falls below the level of the cap, the effect is broken, and no more will be drawn into the washer. That's why there is usually a little water left in the cup. Cleaning the cups and tubes allows for more of the water to be removed.
Best regards, --W/D--

Mar 07, 2011 | Kenmore 46462 Front Load Washer

1 Answer

Washer agitator wont turn!


what do you mean wont turn, do you mean when it spins that agitator is stationary ? in that case you need a new transmission. if you mean that in a dual action agitator that you can spin the agitator top left and right with no resistance / the bottom doesnt move either, then you will need new agitator dogs. remove the top of the agitator and i mean the cap, some have fabric softner dispensers on the top, which means pull the green tab up and the dispenser will come off, then you remove the cap to the agitator. under that is the agitator cam. you either need a 11mm socket to take it off, or you will need a 1/2 in ratchet and extension to take it off. after that it should be very easy to replace the agitator dogs

Feb 07, 2011 | Washing Machines

1 Answer

How do I remove the cam-drive from the agitator. The agitator doesn't agitate. the dog agitators are broken. I should be able to take the agitator apart. I was able to take off the dispenser cap...


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Jan 30, 2010 | Kenmore Washing Machines

1 Answer

Everything works but the agitator


The small plastic pieces that are located under the agitator center cap that grip the agitator and turn it during the wash cycle are worn out. They are called agitator dog ears or clutch dogs. They must be replaced.
  1. Unplug the washer.
  2. Remove the fabric softener dispenser, if there's any, by pulling it off the agitator top. cf99d03.gif
  3. If no dispenser is installed, insert a flat screwdriver between the agitator and agitator cap. Pry the cap off the agitator then remove the upper part of the agitator. cae2ce0.gif
  4. Remove the barrier cap by pulling it up. e07b74d.gif
  5. Use a socket wrench with extension or nut driver to remove the stud and seal holding the agitator to the shaft. 96cc7e9.gif
  6. Remove the agitator mover by pulling it off the agitator. 5f03bae.gif
  7. Turn the agitator mover over on your palm. The cam and agitator dogs will come out on your palm. Pay attention to how the agitator dogs are installed. Remove the worn agitator dogs and install the new ones. c8eb889.gif
  8. If the agitator dogs are not worn, check the agitator shaft. Remove the round rubber seal off the top of the agitator and remove the agitator by lifting it straight up. Call up service if the shaft is worn. ca89530.jpged86a35.jpg
  9. Reinstall the agitator. Rotate it until the grooves on the agitator matches the grooves on the shaft then push the agitator down.
  10. Place the round rubber seal in the groove on the top of the agitator. 5314b95.gif
  11. Turn the agitator mover over and carefully insert the cam and agitator dogs up into the agitator mover until it stops. c55998d.gif
  12. Carefully turn the agitator mover over in upright position.
  13. Place the agitator mover with the cam and dogs over the agitator, lining up the tabs. The cam has a cut-out and tabs across from each other. The agitator has tabs across from each other. All of these must line up in order for the cam to slide down on the agitator.5f7e245.gif
  14. Push the cam down until the tabs snap together.
  15. Put the upper part of the agitator back.
  16. Using a socket wrench with extension or nut driver, insert the stud and seal through the agitator into the shaft and tighten it.
  17. Push the barrier cap and seal down into the agitator mover all the way. Make sure the round gasket is in the groove in the barrier cap. The barrier cap must be pushed down past the holes on the mover to allow the liquid from the dispenser to flow.
  18. Press down on the fabric softener dispenser or cap until it is all the way down on the agitator.

Nov 30, 2009 | Kenmore 24622 Top Load Washer

1 Answer

Dual action kenmore 70 series washer need to remove agitator


First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.


It sounds as if your "Agitator Dogs" are damaged or broken. These are plastic pieces that allow the top agitator to turn only one way.

Please see the following for how to access and replace them if necessary.


http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=39649e541343127154c647348d1156d9

Basically,

1. Remove the fabric softener dispenser.

2. Using a short flat blade screwdriver, remove the cap.

3. You may see a 1/2" square plastic nut.

I've used a 1/2" extension for a socket set to remove the nut.

4. Pull the top agitator off and turn it over carefully.

You should see the agitator dogs (per the illustrations).

Replace them if necessary and re-mount the agitator, tighten the bolt carefully, put the cap and fabric softener dispenser back on and the top part of the agitator should only turn one way.


Nov 06, 2009 | Kenmore Washing Machines

1 Answer

One part of agitator moves the other part doesnt.


Two-Piece Agitator: Bottom Works, Top Does Not - Whirlpool brands

Some Whirlpool brands washing machines employ a two piece agitator. The bottom is call the agitator and the top is usually referred to a 'Mover'. A multi-piece cam and bearing assembly connects the two and allows the top portion to index.

If the bearing or cams become stripped or damaged, the mover will often not work. Fortunately, Whirlpool produces a cost effective agitator repair kit that replaces all of the critical components in this cam assembly. There are three different repair kits. They differ in the height of the cam.
35c14d6.jpg

Agitator Removal Instructions:


Remove Dispenser or Cap:
Some models of washing machines utilize a fabric softener dispenser that resides on top of the agitator. This dispenser simply snaps onto the top of the agitator. Other styles utilize a decorative cap. To remove the dispenser, simply grab it and firmly pull up. To remove the agitator cap, insert a small flat-head screw driver into the seam between the agitator cap and the upper agitator (mover). Use a twisting or prying action to pop the cap off of the agitator.

Remove Internal Debris Cap:
Inside the agitator you will see a cap with a raised handle, much like that of your automobile. Simply reach into the agitator and twist the cap while pulling up. This will remove the cap and its o-ring.

Remove Agitator Stud:
When looking into the agitator assembly, you will notice a single nut in the center of the agitator. Use a socket kit or nut driver to remove this bolt (agitator stud).

Remove the Upper Agitator (Mover):
With the bolt removed you should be able to remove the upper half of the agitator (mover) by simply pulling up. Sometimes pulling up will actually remove the whole agitator assembly. If this happens, place the Lower Agitator on the floor and stand on the flat lip. Then Pull up to separate the Upper Agitator (mover) from the Lower Agitator.

Remove the Cam and Clutch Dogs:
When you remove the upper agitator (mover) it contains the cam and clutch dogs. Tun the assembly upside down. The cam and dogs should then come out.

-- Stop Here if Replacing Cam Kit --

Remove O-ring:
The lower agitator remains on the transmission shaft. On the top of the agitator, there is an o-ring. Remove this o-ring.

Pull the Lower Agitator:
All that remains is the lower agitator. This can be removed by simply pulling straight up on the agitator.


Agitator Installation Instructions:

Set Lower Agitator:
Slide the lower agitator onto the transmission shaft. Rotate the lower agitator until the splines in the shaft match those in the agitator. Once aligned press the agitator down. Install the o-ring into the top of the lower agitator.

-- Start Here if Replacing Cam Kit --

Assemble Cam and Dogs:
Turn the cam upside down. Place the small round ear of the dog into the corresponding slot on the cam. Repeat this for each of the four cams.

Install Cam and Dogs into Upper Agitator:
Invert the Upper Agitator (mover) and slide the cam/dog assembly inside. The cam should be pushed into the mover until it shoulders. Then rotate the whole assembly upright.

Install the Upper Agitator (Mover) on the Lower Agitator:

The lower agitator has two tabs that stick up that are 180 degrees apart. These tabs fit into two slots on the bottom of the cam. Align the matching tabs and slots and place the Upper Agitator (mover) and cam assembly onto the lower agitator. Push down until the cam snaps onto the Lower Agitator. If the dogs fall out during this step it is necessary to return to the 'Assemble Cam and Dogs' section above and start over.

Install the Agitator Stud:
Place the bolt (agitator stud) into the hole in the bottom center of the cam. Use a socket kit or nut driver to tighten the bolt .

Install Internal Debris Cap:
Install the o-ring into the groove on the OD of the debris cap. With the o-ring in place, push the cap into the Upper Agitator (mover). It is important that the cap is pushed past the ports in the Upper Agitator (mover) so that the wash water can enter and exit as designed.

Install the Dispenser or Cap:
The final step is to replace the top cap. Both the cap and the dispenser simply snap into place. Just make sure they are installed as far down a they will go and are firmly in place.



Apr 07, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

My HE washer doesn't dispense the fabric softner


Try removing the dispenser cup - and washing the inner cup thoroughly- run a sanitary cycle with whites and chlorine bleach mold and mildew likes to haunt these front loaders - be sure to run a bleach hot water cycle once weekly

Mar 01, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore elite washer not agitating properly


pull off fabric softner dispenser ..some twist off others pull blue ring up and then dispenser up..under neath remove the cover by prying cap or pulling up on tabs..remove 7/16 bolt or on some use 1/2 in drive extension to twist out retaning bolt pull top off and replaced the agitator dogs underneath ..part#80040

Sep 14, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Removing agitator from Kenmore washer


On my Kenmore 110.28922790 Washer, after removing the cap on the agitator, only the top of the rod was visible. The plastic cup over the rod has a square insert which my 5/8 in. flat wood drill bit fit into. Turned it counter clockwise and unscrewed and removed the plactic cup. Then the cam assembly with the wornout dog ears lifted out. The bolt did not need to be replaced to replace the dog ears.

Aug 06, 2008 | Washing Machines

1 Answer

Fabric softener doesn't dispense


Fabric softener dispensers are notorious for getting all gummed up and clogged. Remove the dispenser cup and soak in some hot water to dissolve all residue. While you have the dispenser removed check under the dispenser cap in the agitator for gummy residue as well. Clean with hot water. There should also be an agitator seal cap under the dispenser. Make sure the cap and rubber o-ring are seated properly. Last of all, if the dispenser has a cone shaped cup inside, make sure it is inserted cone-side UP. The cup is designed to allow fabric softener to roll down the sides of it, NOT hold it. I hope this helps.

Apr 09, 2007 | Kenmore 24982 Top Load Washer

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