Question about Canon imageCLASS D680 Laser Printer

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Receiving faxes I can send faxes, but i cannot receive all pages from a multipage fax. I can only receive 1 of 2 or 2 of 4 for example

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  • Barry Van May 06, 2007

    there is no error code: it prints out a page with the following information.
    example:
    RX report
    incomplete reception
    tx/rx no 7679 (the last digit changes)
    Destination tel # (phone number)
    destination (Blank)

  • Barry Van May 06, 2007

    Thanks for responding Ed, this is my first time using this type of forum, so forgive my ignorance of any protocols I may miss. Hopefully you can help.

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What is the error code? Ed

Posted on May 06, 2007

  • Edward Paulinski May 06, 2007

    Receive report tells me nothing. My first inclination is poor phone line conditions. Put a telephone on that line, lift the receiver, touch a button (to kill the dial tone), if you hear a hum or ANY static at all, call the phone company and have them check the line. Any static can be confused with data by the fax and it won't know what to do with it, thereby cutting off the transmission.
    Look in you manual and change the starting reception mode 14.4. If this still does not help, contact the phone company anyway. 90% of the time these problems are phone line related.

    Hope it helps
    Ed

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I have an HP L7780. We are having an issue receiving faxing. The pages are often only 1/4 complete. There is no reported error. It doesn't happen all the time.


Send a fax on this number
1-888 HP FAX ME (1-888-473-2963)

and see whether you receive a fax from hp or not whenever HP receives a fax from any number it sends back a fax to prove the functionality you can say.

the reason behind reviving the 1/4th fax can be fault at sender's end

Apr 21, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

I have an HP 3050 that we used mostly for faxing, connected to a pc. We are sending 3 pages and customer is only receiving 1. I have had the line checked with AT&T and it is not dropping.


Find someone else with a fax. Send them a three page fax.
Ask if they received all the pages.
The problem might be with your customer.
If the test fax receiver only gets one page, get the fax card in the 3005 replaced.

Feb 02, 2011 | Office Equipment & Supplies

1 Answer

Fax sends certain pages in duplicate


If it only happens with that one vendor, the problem is almost certainly either on their end or somewhere in the interaction between the two fax machines.

The most likely answer is that their fax machine has a problem receiving some pages (either because the line is noisy or for another reason) so it has to reprint them. You could tell your vendor to try turning off error correction on their fax machine and see if that makes a difference.

Hope that helps.

Jul 05, 2010 | HP 920 Plain Paper Fax

1 Answer

Keep receiving duplicate faxes


Some Brother fax machines are programmed incorrectly so they do not acknowledge receiving the last page of a document. The sender doesn't know you got it, and will resend.
It's harsh advice, but the only solution is to buy a different brand.

May 07, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Error 441 seems to take all pages but receiver get aapx. 1 paragraph & the rest is blurred - same incoming


This means that an error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing) or the line speed drops to an unacceptable level.

Solutions

Check that the phone cord is plugged in correctly and is not cut, creased or damaged.


Make sure that the phone connection terminal box is not damaged and that the cable connecting to it is not damaged.

Try the fax at a different time when telephone line conditions have improved.

Oct 08, 2009 | HP OfficeJet d145 InkJet Printer

1 Answer

Printing blank pages when receiving fax


Ask if the ones sending are sending legal size, it may be using 2 sheets to get all from a legal size document.

Jul 29, 2009 | Brother MFC-8460N All-In-One Printer

1 Answer

How do I fix an "error 442" on the fax part of my hp 6110 all-in-one


Per HP:

Definition

An error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing).

Solution

Try the fax at a different time when telephone line conditions have improved.

Apr 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Not receiving any faxes but sending


Note: check your equipment for:
Fax machine must be connected to an answer machine

Receiving a fax automatically:
1 Make sure the Fax Auto Answer light is on.
2 To set the number of telephone rings before the printer automatically receives faxes,
Receiving a fax with an answering machine
When a telephone ring is detected, the answering machine picks up the call.
If the printer detects a fax, it receives the fax and disconnects the answering machine.
If the printer does not detect a fax, the answering machine receives the call.
2 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
3 To set the number of telephone rings before the printer automatically receives faxes.

Oct 31, 2008 | Lexmark X5470 All-In-One InkJet Printer

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