I can send faxes, but i cannot receive all pages from a multipage fax. I can only receive 1 of 2 or 2 of 4 for example
Comments:
May 06, 2007
- there is no error code: it prints out a page with the following information. example: RX report incomplete reception tx/rx no 7679 (the last digit changes) Destination tel # (phone number) destination (Blank)
May 06, 2007
- Thanks for responding Ed, this is my first time using this type of forum, so forgive my ignorance of any protocols I may miss. Hopefully you can help.
- Receive report tells me nothing. My first inclination is poor phone line conditions. Put a telephone on that line, lift the receiver, touch a button (to kill the dial tone), if you hear a hum or ANY static at all, call the phone company and have them check the line. Any static can be confused with data by the fax and it won't know what to do with it, thereby cutting off the transmission. Look in you manual and change the starting reception mode 14.4. If this still does not help, contact the phone company anyway. 90% of the time these problems are phone line related.
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