Sears Craftsman LiftMaster Chamberlain Garage Door Opener Wireless Keypad Model 976LM Security+ Logo
Posted on Dec 31, 2008
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Brand new craftsman remotes don't work when garage is closed

I just installed a brand new Craftsman garage door Model # 53918

http://www.sears.com/shc/s/p_10153_12605_00953918000P

The install went fine, all the senors are aimed properly and remotes are all synced. I can open and close the garage just fine from inside the garage but when I close it and im in the driveway the remotes don't work at all. I have to get right next to the door and even then they work only 1 in maybe 30 trys. I read there may be a frequency issue or something with too much metal or motion sensors, is this true? Is there a fix or way around this all? If not then I can't believe craftsman put their name on it. Any suggestions would be appreciated!!

Travis

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  • Expert 98 Answers
  • Posted on Jan 01, 2009
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Yes, it seems to be a frequency issue.  Craftsman usually guarantees 50 foot range on your remotes.  Contact Craftsman, they will probably work with you to solve the problem. 

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