This player is no longer working. It appears to boot OK, then says "no content". It does, or did, have content. It is not recognied by my PC, and I cannot use any of the wireless features. I have tried a reset, with no luck. I even tried to "format". No luck.
If there are places that can repair this player, I would consider that as well.
Thanks for the response. I have done tons of research online and unfortunately, soniqcast is now out of business. Restoredsound won't repair the Tao player. Giant International has discontinued the device, so the will not provide any support.
Do you use audible.com or one of the music stores that the device can connect to? If so, I recommend that you find a way to back up. I have another device that works. It "froze" over the summer, so I did a reset. It lost my audible. com settings, and I could not reenter them. It turns out that the player connects to a server at soniqcast to update the list of stores. That server is gone now, so, I have no way of inputting my audible.com data. Thus, I cannot activate the player. This was my main use for the player! Oh, Well. It's really to bad, because I love the player when working. There doesn't seem to be any other players that do the same thing.
If you use Audible.com already, there may be files on your player that allow you to directly connect to audible.com and enter your info. If so, do you think you could send it to me? That would be a great help.
I have one of these players also,but haven't had any trouble yet. It seems like the taolife.com website is no longer working. I did download the owner's manual some time ago and on the last page it indicates that the product is under trademark by Giant International, LTD, in Atlanta, GA. I looked up their website at giantintl.com and the addresses match. Their product line is now just 2-way radios, but they do have a contact page with address and phone listings, so maybe they could help in repairs. Another source would be soniqcast.com, who made the original Aireo on which the Tao player was based. Their website has an email link to a repair facility - email@example.com . It's sad that this player wasn't refined more where it could compete with the ipod market. Still it's been great for me, I download audible books from hotspots wherever I am and use the wireless fm transmitter in my truck. Good luck on the repairs.
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Ok, if you need to format the player, please connect it to the PC.
On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format".
If that doesn't work, I'd suggest that you repair it using Philips device manager. Contents may be removed by using this function. So make sure to back up your contents.
Repair using Device manager: Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.
Ok, in this case you can format the player. Contents may be removed by using this function. So make sure to back up your contents. Here is how to format:
Connect your player to PC. On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format".
If that doesn't work, repair it with Songbird or Device manager. Whichever application your player uses.
Launch Songbird and then connect your player to your computer. Select "Repair my Philips GoGear" under the "Tools" menu. Follow the instructions given by the pop-up windows to perform the repair process.
For Device manager:
Launch Device Manager and click the Tool menu and select "Repair my Philips GoGear", then follow the instructions to perform the repair process.
You player should work correctly now. Hope this helps.
You need to upgrade your player’s firmware if you experience any of the following:
When your attempt to use the player, the Found New Hardware bubble appears and then flashes between several messages including MTP Connected, Don't Disconnect, MTP Device found, MTP Device may not work properly, or There was a problem during installation.
The player constantly appears and disappears in Device Manager or appears in Device Manager with an exclamation point indicating an error.
Your computer sounds the connecting and disconnecting chime when you connect the player to the USB port.
The player does not appear in My Computer.
Uninstalling Windows Media Player 11 and using Windows Media Player 10 corrects the issue.
When you use the player on another PC or laptop, it works flawlessly.
Your player was working properly with Windows Media Player 10, but you’ve recently upgraded to Windows Media Player 11 and your computer no longer detects it.
Go to Samsung.com, enter in the model u have in the search area and then go to support, this should fix the problem!
I GUESS THAT YOU WANT TO FORMAT THE DEVICE OR ERASE IT''S CONTENT. FOLLOW THE STEP BELOW TO PERFORM A FULL FORMAT: 1. RIGHT CLICK THE MY COMPUTER ICON AND CLICK MANAGE. 2. A WINDOW COMPUTER MANAGEMENT WILL APPEAR. 3. IN THE LEFT COLUMN CLICK DISK MANAGEMENT. 4. ALL THE ACTIVE DRIVE WILL APPEAR IN THE TABLE UP AND DOWN TABLE. 5. YOU CAN RIGHT CLICK DELETE THE PARTITION OR FORMAT ACCORDING TO YOUR NEED
The mp3 Sansa e250 Sandisk seems to work on the computer and shows all the stored music contents but when I try to paly the songs by itself "No Songs" message appears. No song or video is being played. Is there any solution to make it work as before?
Several possibilities: When you first synced your player to Windows Media Player, you may have set up the automatic sync option. When this option is selected, Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the player. Now, every time you sync you device, it adds every new file from your computer into the player automatically. It will even delete songs from your player that were on there before. Go into Windows Media Player 11 with your player connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding/deleting songs/files you don't want into your player. If this does not work, then: Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).