Question about LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac

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Leap frog quantum leap globe does not work-can you help?

Explorer globe does not work at all, despite new batteries. no sound, or action at all. help! kids love it....

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4 Suggested Answers

  • 1 Answer

SOURCE: Leap Frog Interactive Explorer Globe.

I just to the screws out from the bottom of the globe and took the little panel off near the battery panel. The pen is wired in with a rca jack and if we cant find replacement pens for it...it would be easy to replace. Any suggestions

Posted on Sep 18, 2008

  • 1 Answer

SOURCE: Pen won't work on Quantum Leap Exporer Globe

ok, last night I was doing some research on my daughters leapster, its not a quantum leap, but maybe can be fixed the same way. I found out that you can "recalibrate" the machine. I used the instructions for the leapster, but here is what they said about the Quantum:


Turn the power on. Wait until you see the "Home" screen.
Find the small hole in the back of your Pixter unit above the battery compartment door. That’s the calibration hole.
Insert, push and hold the stylus in the calibration hole. Turn Pixter over so that you can see the screen. When you see two plus signs, remove the stylus from the calibration hole.
First touch the plus sign in the upper left corner with the tip of the stylus.
Then touch the plus sign in the lower right corner with the tip of the stylus.

GOOD LUCK, HOPE THIS WORKS FOR YOU, I ALMOST THREW MINE OUT TOO AND NOW IT WORKS.

Posted on Nov 28, 2008

wayneard
  • 1901 Answers

SOURCE: I need to order a replacement pen for my leap frog globe

Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Posted on Jan 14, 2009

  • 2 Answers

SOURCE: leap frog globe pen replacement

The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1

Posted on Jul 25, 2009

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Hi, We live in Australia and I am having difficulty finding the Leap Frog interactive globe. Big W used to sell them. I also require a replacement pen. The US site won't deliver outside the US. ...


Hi Dani,
I've seen these units in BigW and Myers in Brisbane. We bought one damaged which I fixed by replacing some capacitors, if the reason you want a replacement pen is because you have one that stopped working it's possible the capacitors are just worn out, they have a limited life. If you know someone handy with a soldering iron they can be replaced for a few dollars in parts, but an hour or two of labour!
Opening the globe is a bit tricky so feel free to contact me for advice. I can be contacted by the feedback form at www.flowershop.com.au rather than posting my email address to all the spammers of the world. ;)

May 09, 2011 | LeapFrog Leapster Electronic Book:...

1 Answer

The pen hs stopped wotking on our leap frog globe


Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Nov 19, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Leap frog globe pen replacement


The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1

Jul 25, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Need instructions for Leap Frog Explorer Talking Globe


I also need the instructions as to how it works and the features
(NOT to replace any part).
The above answers were NO help at all.

Feb 17, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

I need to order a replacement pen for my leap frog globe


Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Jan 14, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Quantum Leap Globe -Needs to order new probe(pen)


Philippines Ban Kee Trading, Inc.
Eric Bautista
tel: (632) 371-9978 ext. 114
email: ericb@pacific.net.ph
This appears to be the international distributer for those toys in your country. perhaps they will be able to assist you in finding a pen.
Did she lose the pen or it stopped working ?

Robert

Jan 07, 2009 | LeapFrog Leapster Electronic Book:...

2 Answers

I need to order a new pen for Leap Frog's Junior Explorer Globe


Call their Consumer Services at 1-800-701-5327. They will be able to help you order a new one.

Dec 29, 2008 | LeapFrog Leapster Electronic Book:...

1 Answer

Pen won't work on Quantum Leap Exporer Globe


ok, last night I was doing some research on my daughters leapster, its not a quantum leap, but maybe can be fixed the same way. I found out that you can "recalibrate" the machine. I used the instructions for the leapster, but here is what they said about the Quantum:


Turn the power on. Wait until you see the "Home" screen.
Find the small hole in the back of your Pixter unit above the battery compartment door. That’s the calibration hole.
Insert, push and hold the stylus in the calibration hole. Turn Pixter over so that you can see the screen. When you see two plus signs, remove the stylus from the calibration hole.
First touch the plus sign in the upper left corner with the tip of the stylus.
Then touch the plus sign in the lower right corner with the tip of the stylus.

GOOD LUCK, HOPE THIS WORKS FOR YOU, I ALMOST THREW MINE OUT TOO AND NOW IT WORKS.

Nov 19, 2008 | LeapFrog Leapster Electronic Book:...

3 Answers

Leap Frog Interactive Explorer Globe. My touch pen as stoped responding


I just to the screws out from the bottom of the globe and took the little panel off near the battery panel. The pen is wired in with a rca jack and if we cant find replacement pens for it...it would be easy to replace. Any suggestions

Sep 06, 2008 | LeapFrog Leapster Electronic Book:...

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