Question about RIM BlackBerry Curve 8310 Smartphone

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Hourglass comes on 5-6 times a day and screen goes black

Periodically throughout the day my blackberry 8310 screen will go black and then an hourglass comes on a spins for what seems like forever. After that the phone comes back on and sometimes says verifying security and then searches for network. Way does this happen? same problem not quite so often, but symptoms exactly the same.

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You probably need to update your software to the latest version. You can download it from your service provider or from RIM: www.blackberry.com

Posted on Dec 31, 2008

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1 Answer

The screen whites out n only way to get it back is take battery out n let it start back up


Hi there

Whenever your screen goes white again just hit the ALT+RIGHT SHIFT+DEL your blackberry will reset itself. It will go black for about 2 to 4 seconds then you will see the famous blackberry hourglass. Be patient and in about 2 to 5 minutes your blackberry will reset.

Try freeing up some space on your blackberry by deleting some unecessary files and do not run too many applications at once.

Oct 11, 2010 | RIM BlackBerry Curve 8310 Smartphone

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My blackberry keeps loading , ie the hourglass icon comes on everytime prior to receiving a message and or a call . And the call is disconnected ,


Your system is corrupted.

First backup your data
Then on your blackberry navigate to the following sections:
  1. Options menu
  2. Security Options
  3. General Settings
  4. Menu
  5. Wipe handheld
Then restore,

Nov 20, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My 8310 keeps going from the hourglass to black screen every 10 seconds or so


Magnetic damage or water damage is most likely the problem.

However it could have suffered from severe physical abuse or could even contain a virus, do you use the internet on it often?

Oct 11, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Phone turns itself off and battery problems


You may have downloaded a program with a virus or a flaw, if you ring you'r contract manager they can normally reset the phone with a text feed & re-set the software to default, if not then I'd send it back if it's under warranty!
Hope this helps !

Sep 23, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Curve with white screen with hourglass and red light on


If the flipping hourglass stays for longer than 2 min our Blackberry may just need a firmware restore. Here's a guide on how to restore the blackberry firmware, the website is at : Restore Blackberry to factory settings.Download the Blackberry Desktop manager and run the application loader. Make sure you check to delete old applications in advanced tab. Carefully all you datat will be wiped.

Aug 20, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry curve 8310 fatal error during backup


I would connect the device to a PC and update the OS using Desktop Manager. If you recently installed any application, I would uninstall it as this may cause this type of behavior.

Jul 21, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry 8310


Are you sure it is shutting of? It might just be locking, if the screen goes blank after 10 minutes try pressing the * key and call key and it should unlock the screen.

May 23, 2008 | RIM BlackBerry Curve 8310 Smartphone

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