Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Zune wont charge

I just installed the program and have been charging my zune for many hours and nothing. the computer wont recognize it and it doesnt show any indication of a charge. i tried pressing the back button and the circular up button i tried pressing the back button and the play button at the same time. nothing.

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Unplug the zune. hold the back button and hold the up button until the zune restarts. wait until it turns back on. open the zune program. then plug in your zune. it should work.

Posted on Dec 31, 2008

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8 GB zune, unplugged it while it was charging and it wont turn on


Try to restart the Zune using this procedure:

http://support.microsoft.com/kb/946064?sd=zune

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http://support.microsoft.com/kb/927001/en-us

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6 Answers

Zune charging problems, hardware problems


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