Question about HP Compaq Presario 2500 HP Pavilion ZE 5000 NX9010 Series (chassis bottom)319470-001 (319470001) CD-ROM Drive
Usb ports no longer recognize any device. I have uninstalled and restarted. I have updated bios.
SOUNDS LIKE YOU HAVE A CORRUPTED DRIVER OR HAVE LOST DRIVERS FOR USB PORT GO TO HP WEB SITE AND FIND YOUR COMPUTER AND DOWN LOAD DRIVER FOR THIS DEVICE AND SEE IF IT HELPS HAD TO DO ONE WITH LIKE PROBLEM RECENTLY , WORKED FOR ME
Posted on Jan 12, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
hope this helps you
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