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Loss of internet, blue tooth light wont turn back on

I was on the internet, then i lost my conection. at first i thought i was just a bad connection, but after i checked my wireless modem, the connection was fine. i then noticed my blue tooth light was off. and i still cannot get it to turn on. even though the switch is in the on position, i have tried moving the switch on and off, restarting my computer and waiting to see if it was a temperary problem. but nomatter what i do i cannot get my internet to come back on. i need my internet for my work, so please help me.

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Here are some things to try. I would remove the bluetooth adapter. Is it built in? If so, you will not be able to do this. If it is an adapter take it out and try putting it back in. Did you install new software? Do you have anti-virus? I would recommend that you do a system restore to the point of when it happened. The system restore will restore the settings previous to the incident. Now the next thing is to do a right click of the system and go into properties. Depending if you have Vista or XP the Device Manager will be in different spots. Look in the Device Manager and uninstall the BlueTooth. Reinstall the device. If the BlueTooth is built in then you will probably have to contact tech support at Gateway.

Let me know if you have any other question.

Posted on Dec 31, 2008

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