Question about Microsoft Xbox 360 Console

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My adapter is Wired but my IP address Fails :(

I'm trying to get my Xbox Live running and when i run the tests it says that my Network Adapter it Wired but then it says my IP Address Failed, how do i get it to work?

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  • moeee_22 Dec 31, 2008

    its connected to my laptop

  • Anonymous Jan 22, 2009

    i connected it and it is connected but i typed in the ip adress 69.139.117.123 and that didnt work

  • GOODHACK3R May 11, 2010

    FIRST OF ALL, IS YOUR XBOX CONNECTED TO A GATEWAY MODEM OR DIRECTLY TO YOUR MAIN MODEM? JUST ASKING SO I CAN HELP YOU.

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I am not sure how to fix it through multi-wired interned but the best way to get connected to the Xbox Live is to give it a direct access to the internet.

Try to look into your manual you got with your Xbox and find how to connect it through other means than direct access.

In the meantime, before you find a way - your best bet is to just take your internet cable that is connected directly to the modem and connect it to the Xbox.

Posted on Dec 31, 2008

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Xbox live IP address and gateway dont seem to work


Make sure you are using the xbox networking adapter. Some networking adapters may work on it but if you encountered any problems, xbox tech support won't be able to assist you with some troubleshooting since they don't support any product other than the xbox networking adapter.
  • To test the connection, go to the system area on your xbox live dashboard then go to network settings and select test xbox live connection.
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2 Solutions-----

Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
This will probobly be free, but if your charged, it will be a small fee.

Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

Results should come up (for wired router)

Network Adapter - Wired
Wireless Network - (Left Blank)
IP Address - Confirmed
DNS - Confirmed
MTU - Confirmed
ICMP - Confirmed
XBOX LIVE - Confirmed
NAT - (either moderate, opened, or strict)

If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

If results come out to be
''Network Adapter - Disconnected''
After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.


Sorry it took me so long to explain that, but i hope it helps you.

Best of luck
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The 1st question I have is, are you using the official Microsoft wireless adapter (sold seperatly) manufactured by Microsoft? That is the first solution to this issue. If so you must go into your router settings using the home router IP address usually listed on the router unit and setup the router manually to see the microsoft wireless adapter (sold seperatly), try typing this ip address into your browser address line (192.168.1.1) this is usually a generic router IP address to access your router. Your 360 should have a MAC address listed when in the settings and that should be seen by the router as well. Also check your firewall settings to make sure that it allows wireless transmissions. ( My computer usually has to be running for it to see wired & wireless devices properly). I also prefer just running a wired network for connectivity issues with wireless, such as other electronic interferrence from cordless phones & microwaves as I sometimes get with my nintendo Wii.
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