Question about SanDisk Sansa e250 MP3 Player

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Mp3 player not being detected on computer

When i do the first mode for the USB it comes up, but then i cant delete any songs. But when i do the second option under USB like i use to, nothing shows up at all! doesnt even say its connected, help please!!!

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Re: mp3 player not being detected on computer - SanDisk Sansa e250 MP3 Player MP3 & Digital Media Players

Use Windows Media Player

Posted on May 26, 2008

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1 Answer

I need to take songs off my bean mp3 player but I am not sure how to take the songs off. cant find my manual, can you help?

When you connect the MP3 player to the computer's USB port, the computer detects thia as an external storage device.
When you click on this and open the drive, you may see a music folder or mp3 music files. To delete the mp3 file you want remove, click on the mp3 file to highlight it and press the Delete key on you computer to remove the mp3 file.

Mar 20, 2011 | Sony Bean MP3 Player

1 Answer

I got a problem with my mp3


Transfers onto the m240 can be done in 2 USB connection modes:
MTP mode: Media Transfer Protocol using software, e.g. Windows Media Player 10 or higher.
MSC mode: Mass Storage Class using Windows Explorer, looking in "My Computer" viewing the player as a removable disk.

Typically, songs put onto the player in MSC mode can not be viewed in MTP mode and the other way around.

Switching to MSC mode in the player's menu:
Look in the player under Settings Menus > USB > select MSC for using the "copy and paste" or "drag and drop" method for transfers in "My Computer".
When Auto Detect is selected, it depends on the configuration of the computer, what setup for priority has been installed.

Forcing the player into MSC mode:
1. Turn device OFF.
2. Facing the hold switch slide it to the right so an orange color would show putting the device on Hold.
3. Connect the device to the PC.

Information for the USB connection mode and how to make hidden files in XP and Vista visible, on the support site:

Manual for the m200 series players (readable with Adobe Reader):

Need more help ? Don't hesitate to add a comment.

Apr 15, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

I hv sansa clip 1gb - in which i have some songs i.e aprox.850mb and that cannot be seen in my pc in sansa clip as a drive to delete songs and add songs , is there any driver of software or...

1. First, check your device setting up on MTP or MSC? Turn on device, go to "settings" , press down or up to find "USB Mode", you can see the check mark at MTP (auto detect) or MSC mode. Change to another usb mode.
2. You have 2 ways to delete songs:
2.1. Delete songs by device: play songs, press down (sub menu) until you meet "delete song", select it and yes
If you delete all items in device: Settings, Format, and yes
2.2. Delete songs by computer: plug device to computer, double click on device icon, Music folder, and delete songs you want. If you don't see songs in there, unplug the device from pc, and then change USB mode, and plug device to pc to delete.
Good luck

Feb 01, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

How to delete song files.

You may be having this problem because the USB mode of your player has been changed.
* Unplug the player from your computer and turn the player is on
* Press the menu button, scroll down and select "Settings"
* Scroll down and select "USB"
* Change the setting to "Auto Detect"
Reconnect your player to your computer and see if your files are available to your computer.

Nov 17, 2009 | SanDisk Sansa m250 MP3 Player

1 Answer

Cant delete songs

hook it up to your computer with the usb cable that was included with the mp3 player. now just go into the mp3 player in the My Computer folder and then just delete the songs off the Mp3 player.

May 08, 2009 | SanDisk Sansa m230 MP3 Player

2 Answers

Sansa mp3 player m230...

have you tried opening the files in a music player? it sounds like you are just accessing the file folders. try opening it with windows media player or something like that.

Aug 27, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer


first you have to turn your sansa on and go to the setting and then you have to go to usb mode and ptu it on "mtp"
then plug it back up to your computer and this time when you plug it up the computer will start detecting it and when add song use your windows media player

Mar 05, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

A iLo Mp3 player

When you plug your ilo mp3 player into your computer with the USB cord, double-click on the My Computer icon. When the window opens, the list of drives should come up. Your ilo mo3 player should come up as Remveable Hard Drive (or Drive G) Click on it. When the window pulls up, your list of songs should come up. Find the song you want to delete and right click on it. Then find the delete button and click on it. When the computer ask you if you want to delet the song, click yes. When you turn on your mp3 player, the song you deleted shouldn't be on your mp3 player.

Nov 14, 2007 | iLO MP3 Player

8 Answers

Need help

If you change USB protocols to MSC, it won't let you view the songs you put on using the Auto-Detect protocol, in my experience, and you can't switch back protocols. Reformatting by going into my computer, right clicking your sansa device, and then going to format seems to be the only way to get rid of these invisible songs, and you won't be able to select which ones. It gets rid of all of them, but at least they're gone.

Aug 11, 2006 | SanDisk Sansa e250 MP3 Player

14 Answers


Plug in your sandisk into the usb driver, click on my computer you should see SANSA M230 (F:) right click on it, you should see format, click on format. And finally click on quick format, then start. That should do the trick. Note it erases all songs. Your welcome! :)

Jun 12, 2006 | SanDisk Sansa m230 MP3 Player

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