Question about Microsoft Windows Vista Ultimate Edition

5 Answers

Can't playback Flip videos

Any AVI no matter what program I go through gives me the message "COM surrogate has stopped working" or I get "Windows Media Player has failed to work". I have Windows VISTA. Can anyone help me?
Thank you and Happy New Year.

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  • skwrupb Dec 31, 2008

    Help. I don't understand what you mean. Which software? Can you take control of my computer and remotely fix it?

  • skwrupb Dec 31, 2008

    I tried all this before I posted my question. And I don't have either Nero or the DivX program.

  • skwrupb Dec 31, 2008

    What worked for me was downloading the update for ffdshow.

    Thanks for all your help. Happy New Year.

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If you get this:

Can't playback Flip videos - 75af9d5.png

Follow instructions here: Vista Problem - VB Dot NET Forum

Posted on Dec 31, 2008

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There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem. Some of the most well-known problem causing softwares are DivX and Nero, but there are others that cause the problem as well. Possible Solutions

  • If you are using DivX, you should be upgraded to the very latest version (6.5+)
  • If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
  • If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
    This will break Nero Showtime, however. (thanks to dugi in the comments for this one)
  • You can disable Thumbnail previews, which should make the problem go away, but isn't the optimal solution.
  • The older ffdshow codec pack has been known to cause some problems. The ffdshow tryouts codec pack seems to work better. Might want to try using this one: http://ffdshow-tryout.sourceforge.net/
  • If you'd like to uninstall Nero entirely, there is a utility that they provide to help with complete uninstall that helps a lot in instances where you have a bad installation of an older version. http://www.nero.com/nero7/eng/FAQs_Nero7_NeroVision.html
  • Some users have recommended installing the Vista Codec Package in order to update all your codecs to the correct versions. I can't confirm that this works because I have not tried it myself. As always, be careful when installing unknown components and create a restore point.
  • You can use the very useful MMCompView free utility from Nirsoft to disable any codecs on the system. This is very useful to help troubleshoot exactly which component is causing the problem.
  • There's another possible solution below of turning off DEP for dllhost, which might not work for everybody. You may have to add divx+nero executables to the DEP ignore list.
Alan McC wrote in with this fix that might solve the problem in a much easier way. Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem for some people. This solution is detailed below. Right click on Computer, and choose Properties
Can't playback Flip videos - clip_image0021.jpg Click on Advanced System Settings, and then under Advanced, click Settings
clip_image00211.jpg Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select�
clip_image00221.jpg Click on the Add button, and then browse to C:\Windows\System32\dllhost.exeCan't playback Flip videos - clip_image00231.jpgmg src="http://i.fixya.net/uploads/images/clip_image00231.jpg" alt="clip_image00231.jpg" class="h_mi" /> Click Open, and then OK.
clip_image00241.jpg clip_image00251.jpg

Posted on Dec 31, 2008

  • blueextc3221
    blueextc3221 Dec 31, 2008

    Every now and then, while trying to open a folder containing video files, you might encounter an error like this: “COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”. The message, apart from being irritating and preventing you from opening any video files, won’t disappear even after having closed the folder. The cause of this error message is due to the fact that you are using a software to watch videos which has not been updated or it is not compatible with Windows Vista. There are a lot of tricks and hacks to solve this issue, some of them will work for you while other won’t. Find out which one is the right solution to solve the problem.

    First Method


    1. Click Start.
    2. In the Search Box type CMD
    3. Right click on the Command Prompt icon.
    4. Click Run as Administrator.
    5. In the Command Prompt black window type: regsvr32 %windir%/System32/vbscript.dll and hit Enter.
    6. The system will return with the following message: DLL Register Server in C:\Windows\System32/vbscript.dll has been successful.
    7. Now click Start.
    8. Click Computer on the right.
    9. Click Folder and Search.
    10. Click the View tab.
    11. Tick Always show icons never thumbnails.

  • blueextc3221
    blueextc3221 Dec 31, 2008

    Second Method

    Another easier solution is to upgrade your programs such as: Nero and Divx. Anyway sometimes even after having updated those software the issue could persist. If that’s your case try this trick:


    1. Rename C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bakup.
    2. Rename NeVideoHD.ax to NeVideoHD.bakup

    Third Method

    The ffdshow codec pack has been known as one of the reasons that causes the COM Surrogate error. In this case just try to update it here: http://ffdshow-tryout.sourceforge.net/

    Fourth Method

    Update all of your codecs to the latest version here. As a matter of fact it has been reported that the COM issue just disappears after having installed the above download.

    Fifth Method

    Just upgrade all of your software used to watch videos.

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I found this fix: Try it

Posted on Dec 31, 2008

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Delete the AVI software from your system and reload it again form the software cd you have it with you. it will start working properly.

Posted on Dec 31, 2008

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1 Answer

If I diable com surrogate will it harm my computer


Com surrogate is a service that allows switching on the com ports. Without it, communication to your devices will stop. If you're encountering this error there is a driver problem with your com port controller and you need to install the correct drivers.

Sep 01, 2014 | Microsoft Windows Vista Home Premium...

Tip

Fix for COM Surrogate Has Stopped Working Error in Vista


You get an error message that COM Surrogate has stopped working whenever you browse folders containing video or media files, This problem is caused because of codecs and other COM components installed by various softwares that aren't fully Vista-compatible, like some versions of DivX or Nero.
There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem. Some of the most well-known problem causing softwares are DivX and Nero, but there are others that cause the problem as well.
Possible Solutions
  • If you are using DivX, you should be upgraded to the very latest version (6.5+)
  • If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
  • If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
    This will break Nero Showtime, however.
  • You can disable Thumbnail previews, which should make the problem go away, but isn't the optimal solution.
  • The older ffdshow codec pack has been known to cause some problems. The ffdshow tryouts codec pack seems to work better. Might want to try using this one: http://ffdshow-tryout.sourceforge.net/
  • If you'd like to uninstall Nero entirely, there is a utility that they provide to help with complete uninstall that helps a lot in instances where you have a bad installation of an older version. http://www.nero.com/nero7/eng/FAQs_Nero7_NeroVision.html
  • Some users have recommended installing the Vista Codec Package in order to update all your codecs to the correct versions.
  • You can use the very useful MMCompView free utility from Nirsoft to disable any codecs on the system. This is very useful to help troubleshoot exactly which component is causing the problem.
  • There's another possible solution below of turning off DEP for dllhost, which might not work for everybody. You may have to add divx+nero executables to the DEP ignore list.

Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem for some people. This solution is detailed below.
Right click on Computer, and choose Properties
Submitted by Avishrant Gaur You get an error message that COM Surrogate has stopped working whenever you browse folders containing video or media files, This problem is caused because of codecs and other COM components installed by various softwares that aren't fully Vista-compatible, like some versions of DivX or Nero.
Here's the error message:
image0.png
There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem. Some of the most well-known problem causing softwares are DivX and Nero, but there are others that cause the problem as well.
Possible Solutions
  • If you are using DivX, you should be upgraded to the very latest version (6.5+)
  • If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
  • If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
    This will break Nero Showtime, however.
  • You can disable Thumbnail previews, which should make the problem go away, but isn't the optimal solution.
  • The older ffdshow codec pack has been known to cause some problems. The ffdshow tryouts codec pack seems to work better. Might want to try using this one: http://ffdshow-tryout.sourceforge.net/
  • If you'd like to uninstall Nero entirely, there is a utility that they provide to help with complete uninstall that helps a lot in instances where you have a bad installation of an older version. http://www.nero.com/nero7/eng/FAQs_Nero7_NeroVision.html
  • Some users have recommended installing the Vista Codec Package in order to update all your codecs to the correct versions.
  • You can use the very useful MMCompView free utility from Nirsoft to disable any codecs on the system. This is very useful to help troubleshoot exactly which component is causing the problem.
  • There's another possible solution below of turning off DEP for dllhost, which might not work for everybody. You may have to add divx+nero executables to the DEP ignore list.

Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem for some people. This solution is detailed below.
Right click on Computer, and choose Properties
clip_image0021.jpg
Click on Advanced System Settings, and then under Advanced, click Settings
clip_image00211.jpg
Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select”
clip_image00221.jpg
Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe as shown
clip_image00231.jpg
Click Open, and then OK.
Here's what you should see…
clip_image00241.jpg
Now you can browse video folders without problems!
clip_image00251.jpg

on May 30, 2008 | Microsoft Windows Vista Home Premium with...

1 Answer

COM surroget not working


Here is a great trouble-shooter for your current issue.

Reference:

http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/

Aug 01, 2010 | Microsoft Windows Vista Ultimate Edition

1 Answer

COM Surrogate shut of, no desktop


hit F8 right after the main boot screen to bring up the startup menu, tell it to use LAST KNOWN GOOD CONFIG

Mar 20, 2009 | Microsoft Windows XP Professional

1 Answer

The desctop is locked


COM Surrogate errors The Component Object Model (COM) is a platform for developing software components developed by Microsoft and commonly used on operating systems such as Windows Vista, Windows XP or Windows 2003 Server. COM has been known under many names over the last few years including OLE, ActiveX, DCOM and COM+. Essentially it is designed to allow for easy re-use of software.
So what are these errors? COM Surrogate errors can occur when something wrong happens when software uses in-process components outside the main process either on the same machine or on a remote server. The default DLL surrogate (Dllhost.exe) can act as a host for in-process components. This is often used on Windows Vista, XP or Windows Server 2003.
According to Microsoft
"The file Dllhost.exe is an executable component that you can run remotely and instruct to load any in-process component, providing the component with a surrogate parent process and security context."
How to help fix this? Usually some software is out of date on your PC. You could try updating your software components. You might try updating software like Nero or DivX as this often happens with media software players for video files, music or MP3s. Other people have reported success by using QuickTime or Real as an alternative to using the software that caused the previous errors. Here is what you need!!! Click on the Above Link. Follow Each and Every Step!!!
Hope This Helps!!! Please Rate my Response!!! Thanks!!!
ROGER

Mar 13, 2009 | Microsoft Windows XP Home Edition

1 Answer

COM surrogate stopped working. What can i do ?


Easy solution, click start, control panel, system. choose advanced system settings. Under the tab of advanced you will see performance, click on settings for that. Choose the tab that says data execution prevention. Click the button that says turn on DEP for all programs except for the ones I list. Then click on add. The file is in windows, system32 folder c:\windows\system32 and the file name is dllhost.exe You will add it to the list as described and press apply this will prevent the error.

Dec 06, 2008 | Microsoft Windows Vista Ultimate Edition

1 Answer

Com surrogate and run ddl 32 problem


download codec pack and install it, ex - k-lite codec pack its free on net

Nov 11, 2008 | Microsoft Windows Vista Ultimate Edition

1 Answer

Software problem


Hey there

You get an error message that COM Surrogate has stopped working whenever you browse folders containing video or media files, This problem is caused because of codecs and other COM components installed by various softwares that aren't fully Vista-compatible, like some versions of DivX or Nero.
There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem.


If you are using DivX, you should be upgraded to the very latest version (6.5+)
If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak

Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem . This solution is detailed below.
Right click on Computer, and choose Properties
Click on Advanced System Settings, and then under Advanced, click Settings
Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select”
Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe as shown

Click Open, and then OK.
Here's what you should see…

Now you can browse video folders without problems!

Gimme your Acknowledge by rating me

thanx
-
Romy

Jul 31, 2008 | Microsoft Windows Vista Ultimate Edition

3 Answers

Windows vista- no sound on avi videos!


Hi you may need to install the correct codecs. If you do not have the right ones then window media is useless.

Try the codec package on this site.

http://www.free-codecs.com/

then come back to me... and we can sort out your camera prog..

May 28, 2008 | Microsoft Windows Vista Ultimate Edition

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