Question about Microsoft Windows Vista Ultimate Edition

5 Answers

Can't playback Flip videos

Any AVI no matter what program I go through gives me the message "COM surrogate has stopped working" or I get "Windows Media Player has failed to work". I have Windows VISTA. Can anyone help me?
Thank you and Happy New Year.

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  • skwrupb Dec 31, 2008

    Help. I don't understand what you mean. Which software? Can you take control of my computer and remotely fix it?

  • skwrupb Dec 31, 2008

    I tried all this before I posted my question. And I don't have either Nero or the DivX program.

  • skwrupb Dec 31, 2008

    What worked for me was downloading the update for ffdshow.

    Thanks for all your help. Happy New Year.

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If you get this:

Can't playback Flip videos - 75af9d5.png

Follow instructions here: Vista Problem - VB Dot NET Forum

Posted on Dec 31, 2008

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There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem. Some of the most well-known problem causing softwares are DivX and Nero, but there are others that cause the problem as well. Possible Solutions

  • If you are using DivX, you should be upgraded to the very latest version (6.5+)
  • If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
  • If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
    This will break Nero Showtime, however. (thanks to dugi in the comments for this one)
  • You can disable Thumbnail previews, which should make the problem go away, but isn't the optimal solution.
  • The older ffdshow codec pack has been known to cause some problems. The ffdshow tryouts codec pack seems to work better. Might want to try using this one: http://ffdshow-tryout.sourceforge.net/
  • If you'd like to uninstall Nero entirely, there is a utility that they provide to help with complete uninstall that helps a lot in instances where you have a bad installation of an older version. http://www.nero.com/nero7/eng/FAQs_Nero7_NeroVision.html
  • Some users have recommended installing the Vista Codec Package in order to update all your codecs to the correct versions. I can't confirm that this works because I have not tried it myself. As always, be careful when installing unknown components and create a restore point.
  • You can use the very useful MMCompView free utility from Nirsoft to disable any codecs on the system. This is very useful to help troubleshoot exactly which component is causing the problem.
  • There's another possible solution below of turning off DEP for dllhost, which might not work for everybody. You may have to add divx+nero executables to the DEP ignore list.
Alan McC wrote in with this fix that might solve the problem in a much easier way. Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem for some people. This solution is detailed below. Right click on Computer, and choose Properties
Can't playback Flip videos - clip_image0021.jpg Click on Advanced System Settings, and then under Advanced, click Settings
clip_image00211.jpg Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select�
clip_image00221.jpg Click on the Add button, and then browse to C:\Windows\System32\dllhost.exeCan't playback Flip videos - clip_image00231.jpgmg src="http://i.fixya.net/uploads/images/clip_image00231.jpg" alt="clip_image00231.jpg" class="h_mi" /> Click Open, and then OK.
clip_image00241.jpg clip_image00251.jpg

Posted on Dec 31, 2008

  • blueextc3221
    blueextc3221 Dec 31, 2008

    Every now and then, while trying to open a folder containing video files, you might encounter an error like this: “COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”. The message, apart from being irritating and preventing you from opening any video files, won’t disappear even after having closed the folder. The cause of this error message is due to the fact that you are using a software to watch videos which has not been updated or it is not compatible with Windows Vista. There are a lot of tricks and hacks to solve this issue, some of them will work for you while other won’t. Find out which one is the right solution to solve the problem.

    First Method


    1. Click Start.
    2. In the Search Box type CMD
    3. Right click on the Command Prompt icon.
    4. Click Run as Administrator.
    5. In the Command Prompt black window type: regsvr32 %windir%/System32/vbscript.dll and hit Enter.
    6. The system will return with the following message: DLL Register Server in C:\Windows\System32/vbscript.dll has been successful.
    7. Now click Start.
    8. Click Computer on the right.
    9. Click Folder and Search.
    10. Click the View tab.
    11. Tick Always show icons never thumbnails.

  • blueextc3221
    blueextc3221 Dec 31, 2008

    Second Method

    Another easier solution is to upgrade your programs such as: Nero and Divx. Anyway sometimes even after having updated those software the issue could persist. If that’s your case try this trick:


    1. Rename C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bakup.
    2. Rename NeVideoHD.ax to NeVideoHD.bakup

    Third Method

    The ffdshow codec pack has been known as one of the reasons that causes the COM Surrogate error. In this case just try to update it here: http://ffdshow-tryout.sourceforge.net/

    Fourth Method

    Update all of your codecs to the latest version here. As a matter of fact it has been reported that the COM issue just disappears after having installed the above download.

    Fifth Method

    Just upgrade all of your software used to watch videos.

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I found this fix: Try it

Posted on Dec 31, 2008

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Delete the AVI software from your system and reload it again form the software cd you have it with you. it will start working properly.

Posted on Dec 31, 2008

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on Jan 21, 2010 | Video Game Consoles & Games

1 Answer

Com surrogate has stopped working.


find the link for the software u need on this website http://vistatipsforall.blogspot.com/2007/05/com-surrogate-has-stopped-working-error.html

May 31, 2009 | HP Computers & Internet

1 Answer

Screen shows black at top and bottom from flip video hd


I think you can use doremisoft flip converter that can crop your black bars and other addition editing functions, such as cut clips, join videos, add special effect and so on.
YOU can free download at:
http://www.flip-converter.com/article-flip-mac/flip-video-to-avi-converter-mac/
have a try.

May 25, 2009 | Pure Digital Flip Video Ultra Camcorder

1 Answer

Com surrogate


These should help:

http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/

http://www.superbdevelopment.com/forums/general-tech-talk/3600-windows-vista-com-surrogate-has-stopped-working-fix-solution.html

http://www.mydigitallife.info/2008/06/13/how-to-fix-com-surrogate-problem-when-opening-video-format-files/comment-page-1/


Error message: "COM Surrogate has stopped working."

COM objects are often defined in Dynamic Link Libraries (DLL files). The Program file for COM Surrogate is actually dllhost.exe that can load a DLL and make its objects available to other programs.

The COM Surrogate error message is often related to codecs and other COM objects that aren't fully compatible with Vista. These are installed by other programs. The most common culprits are DivX and Nero. The first thing you should do is upgrade to the latest versions of these to see if that fixes the problem. Another possible fix is to disable thumbnail previews in Explorer. To do that:
In Windows Explorer, click Organize, then select Folder and Search Options
Click the View tab
Check the box that says "Always show icons, never thumbnails"
Click OK
To help troubleshoot which codec(s) might be causing the problem, you can use a free tool called InstalledCodec. You can use it to disable individual codecs one at a time.
You can download it at http://www.nirsoft.net/utils/installed_codec.html


Hope that helps

Mike


May 13, 2009 | Dell Inspiron 1521 Laptop

1 Answer

Com surrogate has stopped working


http://fileforum.betanews.com/detail/Vista-Codec-Package/1159994557/1

Just download this small program and everything should be just fine . I was having the same problem , ive been told that its because of nero or divx codecs , didnt unistalled anything just installed this program and my problem was solve !

Nov 28, 2008 | HP Thin Client - AMD Geode NX 1GHz - 256MB...

1 Answer

Com surrogate and run ddl 32 problem


download codec pack and install it, ex - k-lite codec pack its free on net

Nov 11, 2008 | Microsoft Windows Vista Ultimate Edition

1 Answer

Software problem


Hey there

You get an error message that COM Surrogate has stopped working whenever you browse folders containing video or media files, This problem is caused because of codecs and other COM components installed by various softwares that aren't fully Vista-compatible, like some versions of DivX or Nero.
There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem.


If you are using DivX, you should be upgraded to the very latest version (6.5+)
If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak

Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem . This solution is detailed below.
Right click on Computer, and choose Properties
Click on Advanced System Settings, and then under Advanced, click Settings
Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select”
Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe as shown

Click Open, and then OK.
Here's what you should see…

Now you can browse video folders without problems!

Gimme your Acknowledge by rating me

thanx
-
Romy

Jul 31, 2008 | Microsoft Windows Vista Ultimate Edition

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