Question about HP LaserJet 1020 Printer

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Hp laserjet 1020 keeps jamming paper

When the paper loads, it pulls up at the right and jams the paper each time. Thanks for your help!

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  • Mike LaLlave Dec 31, 2008

    The same exact problem. I have tried to get to the area where it jams, but have been unable to open up the printer in that area to exactly determine the problem.

  • adriennewas Dec 31, 2008

    I'm thinking of unscrewing the back of the printer to see if that will get me to the problem area. I'll touch base after I do that.

  • adriennewas Jan 03, 2009

    Thank you so much for this helpful resource! It's so nice when a non-technical person can find solutions like this without paying for support. I'll be back next time I need help!

  • Jamie Yeng Aug 07, 2012

    I have paper jam problem on my HP 1020 after every print. The link provided by the solution is no longer available... :(

  • Anonymous Mar 27, 2014

    The printer says load plain paper, then press ok. Paper is loaded and it just keeps pulling it thru. OR jamming. HELP!

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Consult a service manual here:
http://www.lbrty.com/tech/Manuals_HP/10xxsm.pdf

Posted on Jun 15, 2013

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It is not exactly very easy to get to that area. I found some service information at the HP site. Here is the link to it.

http://h18004.www1.hp.com/training/service/catalog/laserjet.html?jumpid=reg_R1002_USEN

Select course #23875 then under the 1020 select service and then paper pickoff assembly. It gives you a visual course on how to go about opening up the printer to get to that area.

Let me know how you fare.


Posted on Dec 31, 2008

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Posted on Jan 02, 2017

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