Question about SanDisk Sansa E280 MP3 Player

1 Answer

When i turn it on it says refresh database

I tried restarting it, taking out the batteries, plugging it in, everything
i hate this thing
help me

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  • dumblondie32 Jan 03, 2009

    ok so i called 1-866-sandisk and she told me how to fix it. you just flip the key lock at the top so you see orange, then hold down the record button. then you should get some sort of message on the screen. then you plug it in and under my computer a file should show up. you open it and make a folder in it called sansa.fwm (i think thats the right folder name, if not, try sansa.tmp or email me). then you unplug it and it should say formatting or something like that. once its done it should work.

  • dumblondie32 Jan 03, 2009

    ok so i called 1-866-sandisk and she told me how to fix it. you just
    flip the key lock at the top so you see orange, then hold down the
    record button. then you should get some sort of message on the screen.
    then you plug it in and under my computer
    a file should show up. you open it and make a folder in it called
    sansa.fwm (i think thats the right folder name, if not, try sansa.tmp
    or email me). then you unplug it and it should say formatting or something like that. once its done it should work.

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Ok so i called 1-866-sandisk and she told me how to fix it. you just flip the key lock at the top so you see orange, then hold down the record button. then you should get some sort of message on the screen. then you plug it in and under my computer a file should show up. you open it and make a folder in it called sansa.fwm (i think thats the right folder name, if not, try sansa.tmp or email me). then you unplug it and it should say formatting or something like that. once its done it should work.

Posted on Jan 03, 2009

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Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
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