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Click this link to go to the RCA support page. Under the light bulb, click "For TH1102 click here". This will download the firmware for your Pearl. Plug in your mp3 player and run the file. This will delete any songs or data currently on your mp3 player so back up your songs if you can.
I was having trouble with my daughter's MP3. The RCA website said to download Pearl Firmware (Version 2.) (http://support.rcaaudiovideo.com/downloads.aspx?product=25). I did, several times, but it would not work. Finally, I cheked the box "Format Data Area" under Download options. Once I did this my computer immedialty saw the Pearl and I was able to re-load all my daughter's songs in Media Player.
I hope this helps. I was so worried that I was going to have to buy her a new player.
Are you syncing them? Sorry thats the way I do mine, if you put them on the list, and click sync, it should show you the progress of them going onto the device. Good luck.
The explanation and solution are way too long to post here - read my 2-part Tips and Tricks articles on song formats to get the long explanation. the short explanation is: The songs you are trying to load are in the wrong format
To solve, you must reformat the songs or get the songs from a new music service like Limewire (free but risky).
Solution #4
posted on May 28, 2008
Quue
I had many of the same problems as listed above. what worked for me was to go here and download the firmware upgrade installer. Follow the directions and be sure to check the reformat box b4 you start. My pearl th1100a is working fine now. Hope this helps Q
OK, I use i Tunes to buy music also. What I do is Load them onto a RW-CD and then transfer them over to Windows Player. You can then re-use the cd to do it again when you buy more songs. As far as adding to yoursongs, when you plug it in, it shows ho much memory is left. As long as you have some empty space, just drag songs over to the window and sync. It will not erase your songs, but add to them.
Re format the player. It thinks that you deleted parts of the other songs. They do this from time to time. Go under Pearl options, and select format. It will delete all current songs, but when you load the new ones, they will play better.
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