Question about Acer Aspire 5315 Notebook

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Troj/Rustok-N virus! I have been trying to get rid of this nasty trojan for three days now! I have run scans using Zone Alarm, True Sword, and Malwarebytes. The online Kapernsky scan would not work BECAUSE of the virus! Anytime I try to update any anti-virus program I get a message telling me that I'm not connected to the internet. What do I do! I can't visit some sights now, like you-tube because they can detect that I have this virus, but none of my software can find it...Please Help! site restriction unrequested screens no memory close all programs pop ups messages saying your url is infected with Troj/Rustok-N screens. Widows defender recognizes the problem and even says it fixed it but it has not, 5 different malware programs (spy-bot, mbam, truesword, etc do not even see it

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Have you tried doing a system restore to a date prior to getting the virus. This often returns registry values to the original ones. If you do this and it works make sure you then delete all the old restore points so you don't accidently reinfect your computer. Unfortunately some virus's can prevent system restore from working.

Would appreciate feedback if this works for you. Thanks

Posted on Dec 31, 2008

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If you do not have one and you can get onto the Internet then you can run a WEB based virus scanning. Please click on these links to run :-
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At the end of this are three links to programs that you should load up and run. The first is MalwareBytes Ant-Malware Tool, another is Avast Anti-Virus 5.0, the third is Threatfire.
Run MalwareBytes first and perform a quick scan, when it finishes, it will ask you to show the results, click on “Show results, all infections will appear in red. Delete everything it finds.
Run Avast and install it, when it asks, go ahead and schedule a pre-boot scan of your entire system. This should get rid of most problems….Now, if you have Norton Anti-Virus, internet security or any of the others, they also be causing some of your problems. They will have to be removed and the only way to properly do that is go to the Norton site and download their Norton removal tool. Run this before installing any other kind of ant-virus. The Avast 5.0 is free to use, just register it once a year, that is all…it will update itself 2-4 times a day to keep its virus definitions constantly updated, you do not have to do anything, it is completely automated and has 7 real time scanners that run all the time.

When your boot time scan is over and you have either deleted or moved the infection to the chest as Avast recommends, now run Threatfire…it will ask you to let it update as will Malwarebytes, do so. Threatfire monitors every web page on the world wide web and lets you know if your tap dancing where you shouldn’t, it will throw a flag up and say abort connection…do so to save yourself from a bad situation. The links are below.
http://www.filehippo.com/download_malwarebytes_anti_malware/
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