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Remove the PCB and replace the AG4 battery in the analog quartz movement. The stem can be removed by pressing the small lever through the hole visable after the CR2016 battery has been removed. I think it uses a Y121 movement.
Your best bet is to see if the original manufacture of the clock is still in business. If so, they may still have the necessary information for one of their clock makers to make a new hand for you.
The only other solution is to locate a watch maker who specializes in restoration of old clocks and watches. There are many around who are very good. A new replacement hand can be made for you.
In any case, obtaining a hand will not be cheap. There will be a number of hours of work involved to make a new hand. The watch maker will most likely need the clock movement set to him so he can do the exact measurements required.
As for original parts off the shelf for old clocks, these are not easy to find. Many of these clocks were built on a one-by-one individual basis.
Make sure the clock is in the normal clock-display mode, not in a "set" mode. Press the minute key (again, while not in a set-anything mode) and you will see the hourly announcement toggle on and off. The person who designed it that way needs a good kick right in the bracket.
These are general quartz wall clock instructions as I dont know enough about what type/style of clock you have.
Open the access door to the dial and hands of the clock if required. Some battery-operated clock movements are sealed inside the clock case with a back panel that is screwed in place. To gain access to the hand set knob, remove the back panel screws using the appropriate tipped screwdriver.
Turn the minute hand (or turn the hand set knob at the rear of the movement if access is available) carefully counterclockwise or clockwise until the correct time is reached. Keep in mind that using the hand set from the rear would require turning the knob in a clockwise direction in order for the hands to turn counterclockwise.
Move the hour hand carefully with your fingers near the center of the hand to the hour that the clock is striking if the striking chime is not counting the correct hour. The hour hand is a friction fit hand and will move without engaging the minute hand.
Replace the back panel and tighten the screws with the screwdriver if removal of the back panel was necessary to access the hand set knob.
I have a pendulum wall clock from the president collection. If yours is the same or similar, the following may help:
*Look at the back for a slide switch labled "start" at the top and "set" at the bottom and move it to "set"
*Look for for small push buttons. They represent the hours and minutes. Push each in turn, the number of pushes to represent the time, ie, for 09:45, ignore the first(0), push the second 9 times(9)-push the third 4 times(4)- push the 4th 5 times(5). When done, push the slide switch back to "start".
If yours is the same as mine - a wall hung pendulum clock with Westminster chimes, made around 1988. I would be happy to scan and send a copy of the instructions.
to set the alarm, press and release the "alarm" button; then press and hold the "set" button until the hour begins to blink. press "adv" until the hour AM or PM is correct;now press and release "mode" so that the minutes begin to blink. Set the minutes using "adv"; now press and release "set". Finally, press and release "adv" once to bring up (or remove) the alarm icon. Then press"alarm" once to return to the main display.
To set main display, press and hold "set" until the hour begins to blink; press "adv" repeatedly until hour AM or PM is correct. Now press "mode" so that the minutes blink, and use "adv" to get the minutes right; then press "mode" so that the next item begins to blink; use "adv" to advance until it is correct, then press "mode" so that the next item blinks, and so forth until you're all done. Finally, press and release "set".
I'm not positive about this, but I seem to recall that these type of clocks have two "silence levers" on the movement. These levers are located at the upper left and upper right corners of the movement as you face the movement from the back. The movement back panel has to be removed if it has one.
If the levers are pushed toward the chime rods, they will silence the hour or musical chime, depending on which one it is. I believe the silence levers are supposed to be moved away from the chime rods so the rods can retract and then strike the chime bars.