Question about Kenmore 63672 Convection/Microwave Oven

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Child lock on Kenmore Microwave

On the start button on the keypad is a lock. I apparently have turned this on and cannot get it off. Please tell me what to do?

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Re: Child lock on Kenmore Microwave

You can contact Sears customer service via You need to have your exact / full model number (not just 5 digits) handy when you call.

Posted on May 03, 2007

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1 Answer

Lg microwave reset button?

press start button twice it sounds as if it is still in child lock mode

Mar 27, 2014 | Microwave Ovens

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GE microwave that will not stop beeping

he most likely cause of this problem is a keypad on the control.

You can try the stop/clear keypad to silence the beeping.

You can put the controls into child lock and see if the intermittent beeping stops. The instructions to turn the child lock feature you have it in the owner manual . The child lock disables most keypads.

otherwise replace the control board.

God bless you

Feb 08, 2013 | Microwave Ovens

1 Answer

Microwave is locked up. Says Lock on screen and cannot get it to go away after hitting Clear several times. How do I get it off "lock" status?


GE manufactures various models of microwaves with a range of features.
Among them is a child safety feature that allows parents to lock the keypad. Though children can still open the door, the keypad lock prevents them from starting the microwave. The lock is in the form of a keypad code that renders the buttons inactive.

* 1 Press and hold the "Clear/Off" button on the microwave's keypad.
* 2 Hold the button down for three seconds.
* 3 Wait for the "L" on the keypad's display to disappear and display the time instead, signifying that the device is no longer locked.

Willing to help solve more problem.


Aug 26, 2011 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

No buttons on my keypad will work but the "power" button, when I unplug and plug back in when screen lights up in red it says "lock" PLEASE HELP ME! we payed alot of money for this...

Which brand and model of microwave do you have? It sounds like the child lock has been enabled. Different brands often have different ways to toggle the child lock on and off. Press the Cancel button first (just in case). Then press and hold the Start button (on the Kenmore in my kitchen) for 3+ seconds. Other brands it's the 0 on the keypad that has to be held for 5+ seconds.

My microwaves have a small padlock on the appropriate key.

I hope this helps.

Cindy Wells
(there are a few brands that have the child lock accessed through a secondary menu. Please add a comment with your microwave brand/model. Then I will check the specifics for your brand.)

Jun 21, 2011 | Microwave Ovens

2 Answers

My mother mistakenly locked her samsung microwave. She can't figure out how to unlock it and she can't tell me what model it is. Can you help?

On a friend's Samsung (she didn't tell me her model number either), you lock the keypad by pressing "0" and then "2". Press the same sequence to unlock the pad. Maybe this will work on her model.

May 31, 2011 | Samsung MW7490 Microwave Oven

1 Answer

How to unlock digitals butons?

Hi there,

It sounds like you've activated the child-lock - this would disable all of the digital buttons.

To switch the child-lock OFF, simply press and hold the START button for about 4-5 seconds until "LOCKED" disappears from the display.

To switch the child-lock ON, press "STOP/CLEAR" button once, then press and hold the START button for about 4-5 seconds until "LOCKED" illiminates on the display.

If the buttons aren't working and "LOCKED" is not displayed, then you may have a defective touch control pad.

Hope this helps - please let me know if you need further assistance.


Feb 15, 2011 | Kenmore 63252 Microwave Oven

1 Answer

Microwave keypad displays ''L''

Your owner's manual should cover it.

I'd say the child lock has been activated.

If it has a "Help" button, look for the lock option.

Otherwise, do a hard reset by unplugging it for a couple of minutes, then setting them clock.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Oct 30, 2009 | Kenmore Microwave Ovens

2 Answers

The keypad on my advantium microwave is showing "locked"

The child lock is probably on. That's covered in the owner's manual.

If for some reason you don't have your owner's manual, you can download GE owner's manuals and installation instructions here.

If it's not the child lock, the oven may need to be reset. You do that by unplugging it for a couple of minutes, then plugging it back in and setting the clock.

If you still have a problem, you may have a bad keypad, especially if it got moisture (spray cleaner or steam, etc.) in the controls.

Please reply back if you still need help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 12, 2008 | GE Advantium 120 Convection/Microwave Oven

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Microwave oven (nn-sd997s) stuck in DEMO mode

Pressing "timer/clock" button 4 times turns on and off demo mode.

Apr 26, 2008 | Microwave Ovens

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Emerson microwave 900w

i believe majority of emerson got programmin ERROR intheir KEYPAD.. my emerson microwave got similar issue ..its a brand new one abt few monts started actin weird way ..its keypad wont work..tried many thing unplug it pluge it back in everthing tht necessary..but still keypad is not the child procted locked with a digits 00.00 ...sometimes it work sometimes it no clue wat to do ...

Feb 17, 2008 | Emerson Black Microwave Oven

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