Question about Dell Dimension 3000 PC Desktop

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I'm getting a message saying ''primary drive 0 not found''

When first turning on my computer

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  • 101 Answers

Either the BIOS is not configured to sense the connector where your hard drive is attached or the drive is dead and unreadable.

Start the machine and press F2 when you see the Dell logo. This should get you into the BIOS setup. Come down to Drive Information and see if your HDD is listed under IDE1 (or Primary Master). The BIOS should list the model number and capacity. If IDE1 is off or disabled, change the setting, reboot and go back into BIOS. If you still can not see the HDD in BIOS, remove it and put it as a secondary drive in a different machine to see if it comes up. If not, you have a dead drive.

Posted on Dec 30, 2008

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SOURCE: My Dell will not start

If you any experience getting into the system bios you can check to see if the system still sees the hard drive by pressing the F2 or DEL key on startup. This screen shows a system bios with hard drives present. ( http://techgage.com/reviews/asus/barebone_690/pundit_21_thumb.jpg ). If it does not show up it could be that it came unplugged however unlikely. But you could try opening the system and checking to make sure the hard drive is still plugged in. Some manufactures tend to plug devices in fairly loosely. It may look something like this (http://www.laray.com/build/drive5.jpg) or like this (http://lib.store.yahoo.net/lib/cooldrives/ide-drive-to-sata-adapter-plug-image-2.jpg)
If all this seems too much, you could take the PC to a repair shop and have them check to see if your harddrive is still properly installed. If it is still installed but keeps giving that error then you probably need a new hard drive.

Posted on Dec 09, 2008

byron21
  • 151 Answers

SOURCE: Dell Dimensions 2400 Primary Drive 0 Not Found

For this problem it only means that the Hard Disk of the computer is not being detected

Try doing the ff:

  • reseat the IDE or SATA cable of the Hard Disk
  • Clean the port where the cable is connected (make sure that the computer is unplug)
  • reboot the computer
  • if problem persist contact computer manufacturer
Hope this will help
Thanks
BYron


Posted on Sep 24, 2009

  • 164 Answers

SOURCE: Dell: Primary hard drive 0 not found Primary

Sorry, but this isn't a good sign. Drive 0 is most likely your main hard drive, and only if you have a second one would you computer ever find anything on Drive 1.
I would check the connections inside from the motherboard to the hard drive, as well as from the power supply to the hard drive.
Here's the manual: http://support.dell.com/support/edocs/systems/opgx60/en/ug/sffabout.htm#1103481
Also, if you boot your computer to the Dell copy of Windows, go through the motions of reinstalling Windows and you probably won't be able to detect any drive to install it on.
You'll most likely need to replace the hard drive altogether. Sorry!
Hope this was helpful for you (even though it was bad news)! If so, please give a rating!

Posted on Mar 09, 2010

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My desktop has crashed and I get a DOS message on the screen that says "primary drive 0 not found"?


Sounds like your hard drive died. Try to unplug the cables to the hard drive and plug them back in. If that doesn't work you may be able to slave the hard drive into another system to see if you can recover any files.

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After I turn on my computer I get a message that says; Primary drive 0 not found, primary drive 1 not found, secondary drive 1 not found, strike f1 key to continue, f2 to run the setup utility.


If you have a spare working hard drive to test in this computer, swap it out with the existing one. All you have to do is verify that a drive is found during the post. If you get the same message, I would suspect the IDE controller on the motherboard has failed. With the age of the computer (5 years), I would suggest getting a new or used computer to replace it. You may be able to find a replacement motherboard for it, but then to keep it legal with a Windows operating system, you have to locate a motherboard of the same make/model.

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1 Answer

Dell: Primary hard drive 0 not found Primary


Sorry, but this isn't a good sign. Drive 0 is most likely your main hard drive, and only if you have a second one would you computer ever find anything on Drive 1.
I would check the connections inside from the motherboard to the hard drive, as well as from the power supply to the hard drive.
Here's the manual: http://support.dell.com/support/edocs/systems/opgx60/en/ug/sffabout.htm#1103481
Also, if you boot your computer to the Dell copy of Windows, go through the motions of reinstalling Windows and you probably won't be able to detect any drive to install it on.
You'll most likely need to replace the hard drive altogether. Sorry!
Hope this was helpful for you (even though it was bad news)! If so, please give a rating!

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Check the connection of your hard drive and make sure it's plugged properly On The Motherboard.

Is this a SATA drive? Has it ever operated properly? If worse comes to worse, you'll have to reload windows from scratch.

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1 Answer

Dell Dimensions 2400 Primary Drive 0 Not Found


For this problem it only means that the Hard Disk of the computer is not being detected

Try doing the ff:
  • reseat the IDE or SATA cable of the Hard Disk
  • Clean the port where the cable is connected (make sure that the computer is unplug)
  • reboot the computer
  • if problem persist contact computer manufacturer
Hope this will help
Thanks
BYron


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