Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune washer won't drain

I have a Neptune washer model no. MAH4000AW that will not drain the water. I can hear it spinning but when the cycle is over the water and suds are still in the machine.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 311 Answers

Pump ,could be blocked or could have failed.i have same model and have had to replace it.to be sure get volt meter stick meter probes into pump wires turn washer to pump out[around spin area]if voltage but no drain yes need punp or clean out.u can get to it from the back.God bless,tom

Posted on Jan 01, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My maytag neptune spins water out, the tub is empty but when you turn the tub manually you can hear water sloshing and the clothes smells moldy after washing


There will always be some residual water left in the outer tub after draining. This is normal for most washers. Purchase a container of Oxy-clean and cycle the washer a few times using hot water settings with a half-cup of Oxy-clean added to each cycle. This will help remove any organic matter left behind that might be causing odors.

Oct 15, 2014 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag Neptune washer machine won't spin or fully drain


    • 1 Open your home's breaker box and flip the circuit breaker switch to "On." If it is already set to "On," flip it to "Off" and then back to "On" to reset it. A power surge may have interrupted your wash cycle so the drain/spin cycle never actually started.
    • 2 Move the washer away from the wall and straighten the drain hose if it is twisted or turned in a way that makes it difficult for water to flow through it. Replace a kinked hose with a new hose.
    • Sponsored Links
    • 3 Push on the washer door to make sure it is fully closed. The washer will not drain or spin unless the door is closed tight. Press the "Start/Pause" button after you close the door.
    • 4 Wait for about 30 seconds after you press "Start/Pause." The washer will not operate until it has been able to fully lock the door and restart the drain process.
    • 5 Run the clothes through a complete cycle again, making sure you use cold water if there are a lot of suds in the washer. Too much soap in the washer can make it hard to drain. Use high-efficiency or low-sudsing detergents on subsequent uses.

Feb 15, 2013 | Washing Machines

1 Answer

I have a Maytag Neptune TL Washer that won't drain. I think the drain pump is clogged. How do I remove/disassemble the cabinet so I can get to the drain pump?


See this link for the Service Manual and a pic of Drain Pump/Drain Line on the right side of the machine. leaking at bottom of washer after it spins out not alot of water but a pain in the ****, how do you

You can place the machine in Service Mode once you have the Service Manual and turn on the drain pump thru console commands.

As I mention in the other post here on FIXYA you can only access the drain pump with the front cover removed.

If you place the machine in a Spin Only cycle will it complete the cycle?

If you can give a bit more detail on your troubleshooting maybe I can help.

Sep 05, 2011 | Maytag Neptune FAV6800AW Top Load Washer

6 Answers

My neptune front loading washing machine does not drain out when done washing. It is an older model, can it be fixed?


Yes - likely the pump (or component of the pump) has failed - or drain is clogged. Without tearing into it - the proper fix cannot be determined.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question.

Aug 10, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

You can hear water behind the drum when you spin


I don't believe you have a problem with your washer. It is NORMAL to have residual water in the drain lines and drain pump following a wash cycle. You will be able to hear the water sloshing around if you move the drum or drain lines. This is the lowest point of the drain cycle and gravity will ALWAYS cause some water to be there. As long as the water is not visible in the spin basket inside the drum, and the washer is properly draining during the wash and rinse cycles, you have nothing to worry about.

If you have any questions, please post back and let me know. I hope this is helpful to you.

May 12, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Why isn't the maytag neptune draining? when you spin the barrel you can hear water?


if you do not see water in the tube and the clothes have spun out enough to go into the dryer when the washer cycle finishes the washer has drained out all of the water the water you hear in the tub when the door is open and you spin the tub with your hand that liquid is in the sealed balance ring , that is a sealed channel around the front of the tub to help the machine stay balanced it does not come out

Apr 04, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Draining


if you select drain spin and you hear the pump running then check all the hoses for blockage if you dont hear the pump running then make sure your door is locking

Jan 19, 2008 | Maytag Neptune Washer

Not finding what you are looking for?
Maytag Neptune MAH5500B Front Load Washer Logo

148 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Al Clark

Level 2 Expert

290 Answers

Todd Marr
Todd Marr

Level 2 Expert

77 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...