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Re: Neptune washer won't drain
Pump ,could be blocked or could have failed.i have same model and have had to replace it.to be sure get volt meter stick meter probes into pump wires turn washer to pump out[around spin area]if voltage but no drain yes need punp or clean out.u can get to it from the back.God bless,tom
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There will always be some residual water left in the outer tub after draining. This is normal for most washers. Purchase a container of Oxy-clean and cycle the washer a few times using hot water settings with a half-cup of Oxy-clean added to each cycle. This will help remove any organic matter left behind that might be causing odors.
Open your home's breaker box and flip the circuit breaker
switch to "On." If it is already set to "On," flip it to "Off" and then
back to "On" to reset it. A power surge may have interrupted your wash
cycle so the drain/spin cycle never actually started.
Move the washer away from the wall and straighten the drain
hose if it is twisted or turned in a way that makes it difficult for
water to flow through it. Replace a kinked hose with a new hose.
Push on the washer door to make sure it is fully closed. The
washer will not drain or spin unless the door is closed tight. Press
the "Start/Pause" button after you close the door.
Wait for about 30 seconds after you press "Start/Pause." The
washer will not operate until it has been able to fully lock the door
and restart the drain process.
Run the clothes through a complete cycle again, making sure
you use cold water if there are a lot of suds in the washer. Too much
soap in the washer can make it hard to drain. Use high-efficiency or
low-sudsing detergents on subsequent uses.
I don't believe you have a problem with your washer. It is NORMAL to have residual water in the drain lines and drain pump following a wash cycle. You will be able to hear the water sloshing around if you move the drum or drain lines. This is the lowest point of the drain cycle and gravity will ALWAYS cause some water to be there. As long as the water is not visible in the spin basket inside the drum, and the washer is properly draining during the wash and rinse cycles, you have nothing to worry about.
If you have any questions, please post back and let me know. I hope this is helpful to you.
if you do not see water in the tube and the clothes have spun out enough to go into the dryer when the washer cycle finishes the washer has drained out all of the water the water you hear in the tub when the door is open and you spin the tub with your hand that liquid is in the sealed balance ring , that is a sealed channel around the front of the tub to help the machine stay balanced it does not come out