Question about Microsoft Zune JS8-00001 Digital Media Player

1 Answer

I havent used my zune in a while so i am stumped. i plug it in to the computer and it is still dead as a log. i plug it in to the wall and the same thing. my computer wont let me download the software so i am pretty irritated and at a loos of what to do.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Zune.com has posted they realize the problem, and are addressing it. I called and was on hold for 50 minutes, and still received no answer. We have three Zunes in our home, and none of the reboots work. I would be leary of taking the back off of your Zune because that can make your warrenty void. Keep an eye on Zune.com for any updates.Wish I could help more.

Posted on Dec 31, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Zune is completely dead when not plugged into my computer


the battery is not retaining any power. the only reason it works while it is plugged in is because there is power go directly to the battery

Jan 11, 2010 | MP3 & Digital Media Players

1 Answer

MY ZUNE SCREEN DOESN'T WORK, ITS COMPLETELY BLACK ...AND A LOT OF COMPUTERS DONT RECOGNIZE MY USB 4 MY ZUNE


plug it in the back of a computer in a usb port or into a wall charger to give it some juice.

Oct 27, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Can't move music from Zune to new computer


No. You cannot take music off your zune and put it on another computer. You will need to copy your music files found under My Documents, My music, zune. put it onto a large flash or external drive. Then install the zune software onto the other computer i havent done so already. Take the files you copied and paste them back into the zune folder on the computer. You might have to reauthenicate music that you have downloaded. Just log in and it should be fine

Mar 03, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Totally dead Zune!


It sounds like you guys might be suffering from the Infamous zune new year bug. Let your Zune completely die (leave it for a few days if you have to). After doing this plug it into a computer or wall out let to charge. Leave it to charge for at least an hour. Come back and unpluge the zune and reconnect it to a different usb port if possible. Let it continue to charge.

Letting it die should fix the freeze and swapping ports during the charge will help the computer detect the zune as when their batteries are 100% dead they do not have enough power to say that they are there.

Hopefully this will help out one or two of you.

Jan 05, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My 30 GB Zune was low on battery so I plugged it in to my computer last night to charge which I have did this same procedure for awhile now. This morning I went to unhook it from my computer and all the...


i think i had the same problem i just left mine to charge for 2 days after letting it stay dead for about three, the zune sometimes "geeks out" ....hope i helped

Jan 01, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune wont respond.


buy an ac (wall) charger they have them at walmart for 15 dollars

Jun 03, 2008 | Microsoft Zune JS8-00001 Digital Media...

Not finding what you are looking for?
Microsoft Zune JS8-00001 Digital Media Player Logo

Related Topics:

27 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft MP3 & Digital Media Players Experts

Ap12
Ap12

Level 2 Expert

103 Answers

Mark Chaney
Mark Chaney

Level 2 Expert

46 Answers

Will Mishler
Will Mishler

Level 2 Expert

302 Answers

Are you a Microsoft MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...