Question about Sony Cyber-Shot DSC-T5 Digital Camera

8 Answers

Reinsert Memory Stick Message

When I turn the camera on, whether to view photos already taken or to take new ones, I get an message flashing on the LCD screen saying Reinsert Memory Stick. Which I have done and it doesn't fix the problem and it won't allow me to take any photos. I have also tried taking the stick and battery out for a few minutes and reinserting them to no avail. Please please help!!

Posted by on

  • 3 more comments 
  • Anonymous Feb 18, 2008

    I have tried taking the memory stick out and reinserting. I have also tried taking out the battery. As a last idea I tried loading the images to the computer, and received the same error message.

  • Anonymous Apr 18, 2008

    Have the same problem with the same message.

  • barbiedoll25 Dec 27, 2008

    I took the memory card out to download pics to the digital camara, and when i reinsert it. An error message comes up telling me t reinsert. Will i rettieve my pics. Please help

  • Nowhere-Man Jan 07, 2009

    Same problem, and I do have access to another stick with no problems. What should I do?

  • MaggiesMommy Nov 19, 2009

    did anybody figure out the problem??

×

Ad

8 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have sony cyber shot keeps saying reinsert memory stick cant veiw any pictures taken nor download cant take any new pictures have i lost all my pictures how can i get them back

Posted on Jan 27, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

There is a manufacturing flaw with Sony cameras, whereby they damage the memory stick. I went on the Sony website and they clearly do not accept responsibility for the design flaw. They basically suggest replacing the memory stick, which doesn't help those who need to recover their photos. This link from the Sony website is to access a free program to rescue your memory stick. The site says that the program is for Sony memory sticks only and proper operation is not guaranteed for other memory devices (it doesn't say whether the program will further damage these sticks). If this doesn't work or you don't want to risk futher damaging a non-Sony stick your only recourse is to bring it to a professional in hopes they can recover the memory. Hope this helps.

http://esupport.sony.com/US/perl/swu-download.pl?template_id=EN&upd_id=2159&SMB=YES

Posted on Aug 25, 2010

Ad
  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 5 Answers

Ok, This is what I did after speaking to SONY via on-line service here is the transcript
( eSupport Chat Transcript
Kayla_ > Hi Rich. Welcome to Sony Online Support. I'm Kayla. Please allow me a moment to review your concern.
Kayla_ > Thanks for waiting, Rich. I am sorry that the the Camera screen displaying " reinsert the memory stick" message. I'll be glad to assist you with this.
Kayla_ > When did the issue first start occurring?
rich > about 1/2 hour ago
rich > I been researching the problem
Kayla_ > Rich, are you able to access the Menu items on the LCD screen of the Camera.
rich > Yes
Kayla_ > Rich, let's format the Memory Stick in the Camera, that should resolve this issue.
rich > I have tried that, and I do not know if it tells me if it"s done or not...but I have did it about 5 times with the same results
rich > Can I format it in my computer?
Kayla_ > Rich, it's not recommended to format the Memory Stick in the Computer.
rich > Well, I transfered them to my computer, then cleared the photos and now it says to reinsert the card
rich > I also had some corrupt photo files..showing 1/8th the photo?
rich > Are you still with me???
Kayla_ > Rich, it's the normal operation that the Memory Stick formatted in the Computer will not function as expected in the Camera.
Kayla_ > Since, the supporting files will be erased while formatting the Memory Stick in the Computer.
rich > So, how are you to transfer photos to your computer?
rich > Where can I get the supporting files, I have the disk..do I need to install some driver or something
rich > You must have 12 people on your screen....:)
Kayla_ > Rich, you can copy or cut the files from the DCIM folder to any preferred location of the COmputer to transfer the photos.
Kayla_ > However, it's not recommended to format the Memory Stick in the Computer.
Kayla_ > Rich, the supporting while cannot be installed manually.
rich > Ok, so where am I at?
rich > Is the card worthless?
Kayla_ > Yes, Rich. I'm sorry, it's required to replace the Memory Stick.
rich > Why would SONY do something like that? it seem very user-UNfriendly
rich > can I use any company "DUO card or do I need to buy a special one
Kayla_ > Rich, you can use any compatible Duo Memory Card.
rich > How Do I know what is compatible?
rich > How will the "memory files get onto it" ?
Kayla_ > Rich, I would like to forward a link to a page, where you can view the information about the compatible Memory Stick for the Camera.
Kayla_ > When you receive the link, please click on it to open the page and let me know if you are able to view it.
Kayla_ > http://esupport.sony.com/US/perl/support-info.pl?&info_id=12&mdl=DSCW180
rich > cant even click on the link
Kayla_ > I'll forward this chat transscript to your Email ID, please open the Email and let me know whether you can view the page.and

Think I had to buy another card anyway,
I went ahead and formatted on my computer every way FAT / FAT32 then I hit the RESTORE DEVICE DEFAULTS
Reinsert Memory Stick Message - 3e67c6a.jpg
or whatever it said while it was formatting, I guess (never) completing the FAT32 format.
GUESS WHAT! It worked!! at least for me, but if your gonna have to buy another card you might as well.......try :)

Posted on Oct 30, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,985 Answers

This could be a memory stick contact problem- do you have access to another stick[without actually buying one] to which which is at fault -stick or camera - your friend local camera store perhps

Posted on Jul 31, 2007

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I have a Sony Cyber Shot camera and it keeps saying reinsert memory stick and i reinseted it like 10 time's and it didn't work i also tried taking out the battery and that didn't work what do i do

Posted on Nov 03, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I just had this same problem and when I blew into the memory stick holder and blew onto the memory stick itself and reinserted it, it worked...must have had dust inside or something...although I'm not sure how as it was never opened!

Posted on Dec 04, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Error message reinsert memory stick in DSC H4

Posted on Dec 13, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

I have same problem .please let me know if u figured it out. my email bobbiecastillo2@aol.com

Posted on Sep 11, 2009

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 11967 Answers

SOURCE: while on a recent tour my memory stick got cracked

Take the stick to a store like Walmart that has a Kodak picture kiosk. It can read most memory cards and you can print the pics or even make a cd from them.

Posted on Feb 09, 2010

  • 94 Answers

SOURCE: Error message saying Reinsert memory stick

Buy a new card for the rest of the vacation, the new Sony cards come with free recovery software that may help recover the images on the old card?

Posted on Jun 02, 2010

  • 1 Answer

SOURCE: Error message: Reinsert the Memory Stick"

The problem is with the memory card. It probably just shorted internally and is no longer useful. The amount of memory is not the problem, as I used a 4GB card for a long time and my card finally went bad. You will just have to get another memory card and MAYBE find someone to be able to retrieve your data.

Posted on Jul 05, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

File Error shows up when I try to view photos taken


http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C387963&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=144190705&stateId=1 0 144204387

The above link describes the following:


The LCD screen may display a FILE ERROR message when trying to view a still image on the camera if the image was rotated, modified and overwritten using editing software on a computer. To play images you have taken on the camera, it is recommended that you do not make any changes to the original image files.
---

Another problem may be that the Memory Stick Pro/Duo or Memory Stick Pro used in the camera has dirty contacts, causing this error.

Or, the memory stick pro/duo is damaged somehow.

Remove and blow out the memory chamber with compressed air, and remove from any adapters and clean with compressed air and then reinsert fully into the chamber for the Memory Stick on the camera.
---
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C265373&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=144190804&stateId=1 0 144204763

The above shows how to reset a cyber shot camera from sony.
Follow the appropriate procedure below for your camera.
Using an Initialize option in the menu
Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual specific for your camera model.
Using a RESET button
  1. Locate the RESET button on the camera.
  2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
  3. After 2-3 seconds has elapsed, release the RESET button.
Performing a manual power reset
  1. Turn off the camera.
  2. Remove the battery pack.
  3. Remove the button-sized lithium battery.
  4. Allow the camera to remain without power for 30 seconds.
  5. Reinsert the button-sized lithium battery.
  6. Reinsert the battery pack.
  7. Turn on the camera.
If your camera is experiencing an issue and the issue is not resolved by performing the appropriate reset procedure above, then service may be required. The Sony® eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

Jul 26, 2010 | Sony DSC-T70 Digital Camera

1 Answer

Error message saying Reinsert memory stick


Buy a new card for the rest of the vacation, the new Sony cards come with free recovery software that may help recover the images on the old card?

Jun 02, 2010 | Sony Cybershot DSC-S950 Digital Camera

1 Answer

Upon turning on error message appears " error formatting "memory Stick" c:13:02 flashes above. I can't take any pictures or look at the ones that i've already taken any advice would be appreciated


This looks like a fairly new camera from the name. I think you've got a memory stick problem. For some reason, the camera doesn't like it.

If it is fairly new, go back to the shop, get them to try a different stick, or buy another stick yourself or better still have you got a friend with a Sony memory stick you can try/borrow?

Mar 07, 2010 | Sony Cyber-shot DSC-W270 Digital Camera

1 Answer

While on a recent tour my memory stick got cracked from middle and when i tried to view the pictures taken by us it showed a message reinsert the memory stick.........can the memory in the card be...


Take the stick to a store like Walmart that has a Kodak picture kiosk. It can read most memory cards and you can print the pics or even make a cd from them.

Feb 09, 2010 | Sony Cyber-Shot DSC-T5 Digital Camera

1 Answer

Keep getting message to reinsert memory stick!!!! Help!!!


I have a Sony Cybershot DSC T70 and it keeps saying "Reinsert memory stick" whenever I turn on the camera or slide down the camera lid. Also, whenever I try to view the pictures on my laptop it shows "Please reinsert the memory stick" something along those lines. As I have been researching for the solution, I would have to format the memory card. However, I wouldn't want to lose the pictures as I just took many as from the holiday last week. The only problem is the memory card, I tried using another memory card and it works fine with the camera. There is nothing wrong with the camera.\r\nCan someone please help me how to solve the memory stick problem? It would be great. Ty.

Oct 16, 2009 | Cameras

3 Answers

Will not allow me to view pictures I just took


Try to recover what is left on the memory stick with TestDisk on a pc.
Note, download the windows version and not the dos/windows version, the
dos/windows version is for windows 3.11 and lower.

http://www.cgsecurity.org/wiki/TestDisk_Download

Try to fomat the card afterwards if this does'nt help at all try another card in
your camera, if the other card works replace your other card else get te camera autorized repairs man.

Succes.

Aug 28, 2009 | SanDisk 4GB Memory Stick PRO Duo Memory...

4 Answers

Error message: Reinsert the Memory Stick"


The problem is with the memory card. It probably just shorted internally and is no longer useful. The amount of memory is not the problem, as I used a 4GB card for a long time and my card finally went bad. You will just have to get another memory card and MAYBE find someone to be able to retrieve your data.

Aug 09, 2009 | Sony Cybershot DSC-S950 Digital Camera

1 Answer

Keeps telling me to reinsert my memory stick


I will forward a link to a page where you can get the information about this issue.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C166567

Also please check whether you're using a Compatible Memory Stick with the Camera.

It's not recommended to Format the Memory Stick in the Computer.
The Memory Stick should be Formatted in the Camera only, other wise such error messages can occur.

Please try using a different Memory Stick and check whether the issue persists with the other Memory Stick.
This is to check whether the issue is with the Memory Stick.



Apr 14, 2009 | Sony Cyber-shot DSC-W300 Digital Camera

Not finding what you are looking for?
Sony Cyber-Shot DSC-T5 Digital Camera Logo

8,184 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

james laughton
james laughton

Level 3 Expert

2192 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

27122 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...