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Re: Guitar hero world tour guitar fault
Go to the redoctane website and start a RMA warranty replacement process. You can find the site by typing: http://www.guitarhero.com . Click on the Guitar Hero World Tour site. Then click on support. it should direct you to redoctane's site who manufactures the units. There has been a rash of bad strum bars on the World Tour game. It took almost 2 months to get my new guitar from them. But it was worth the wait! The new guitar is sooo awesome! Good Luck! If it has been over 90 days, you have went over the warranty period.
Replace the microSwitch inside the guitar body, I got my technical father to do it for me since I have no knowledge of electonics myself. microswitches are available at radioshack/The Source or other Electronic resource stores.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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I've had the same problem, the guitars for this guitar hero are terrible, they were apparently rushed by Sony; ive researched the problem and apparently you can get a "dongel" or something, it's supposed to keep it connected, look into one.
I had the exact same problem on the wii guitar before, and tried replacing it which did no good. Then I realized on the solo part the touch slider was what kept strumming itself, so I turned off the slider and it worked! To turn off the touch slider, you have to go into a song and go to options and turn it off, which will keep it turned off until you change it. I'm not sure why it does it, I guess dust gets on it or something.
Well the strumming by itself is due to the touch slider strumming by itself. Try going into any song and going into options and turning off the touch slider. This will keep the touch slider off until you change it back, so you don't have to do this every time.
Check the D-pad on the guitar. Sometimes it can get stuck slightly and can count for accidental strumming. Also be sure to keep the button pressed firmly when playing chords. It is very sensitive to touch.
If you got the Rock Band 2 guitar then you'll have the same problem as with the Guitar Hero: World Tour controllers. There seems to be a large number of faulty controllers. It is best just to take the controller back to the shop you purchased the game from and get a replacement controller. If you are feeling brave, you can take the faceplate off the controller and open it up to have a look at the connections on the strum bar, but you will void the warranty if you do. You can use the D-pad in the mean time to strum.
Verify that your guitar is connected to the PS3 by looking for the red indicator light above the strum bar.
If the indicator light is not lit please refer to the following page for directions on how to sync your guitar to the console.
Try disconnecting and reconnecting the wireless dongle, then restarting the system.
If the buttons are not functioning in the game or behaving oddly please press the lever on the back of the guitar at the base of the neck and remove the neck from the guitar. Then plug the neck back into the guitar.
Check to see if the guitar button in question is functioning in the Playstation 3 XMB (the strum bar should scroll you up and down, the fret buttons act like the buttons on the controller and are labeled on the side of the neck, etc)
If the strum bar is registering extra hits try keeping a finger on the strum bar while playing the game instead of flicking it with your fingers/hand.
Try replacing the batteries in the guitar.
If after trying all troubleshooting options you find that your Red Octane product is still non-functional, then you can submit a warranty replacement by selecting your country from the drop down below for the warranty submission information for your region. You can also call us at 1-800-229-6306 or 1-800-205-4713 in the US and Canada, but please note that this is for new warranty replacement requests only.
If your country is not listed in the drop-down below or you need help with an existing RMA then please click on "Ask a Question" in the tab above to submit an incident to us, and we will be able to help you with your issue.