Question about Tomtom GO 720 GPS Receiver

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GO720 Map Update problem

I purchased and downloaded the latest Australian Map (V8.15). After installation it removed the old maps (fine, considering it's an update) but then fails to recognize the new version. It shows the map loaded on the device but does not recognize the map when unplugged from the computer - it says no maps loaded.... I had to copy the old version back onto the device, over the new version, using Windows to get it working with the old maps again.

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  • mircea8 Feb 13, 2009

    I purchased a new Australian map but I haven't received it yet
    Also the tomtom go 720 freezes
    If I connect it to Home it updates, it can copy and delete contents but it freezes once it is disconnected (correctly) from the computer
    Help
    m8


  • Anonymous Mar 24, 2014

    new maps and traffic

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It appears that this problem was a case of non-backwards compatability with maps to application versions. My gps was on v8.02 application which was not compatable with the v8.15 series of maps. I had to remove ALL the software off the gps, allow it to rebuild using TomTom Home up to v8.300 and then re-load the v8.15 maps. This then stopped my older maps from working.......
I can see this working in a commercial sense; ie every time there is a gps version update everyone will need to purchase new maps, but jeez it's bloody frustrating!!

Posted on Dec 31, 2008

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When trying to put in an address the Garmin asks me for a country and then does not accept it after typing in the first letter. The other functions appear to be ok.


Hello

you need to update your map

Purchase your map updates (if necessary). You can purchase map updates for your Garmin Nuvi from the Garmin website. There are two basic options: a lifetime purchase or a one-time upgrade. The lifetime purchase gives you access to any new updates for the life of your device, while the one-time upgrade will provide you with the latest current maps, but you'll need to purchase again if you want to upgrade again later.

Make sure to log in with your myGarmin account before purchasing the map upgrade.

Connect your Garmin Nuvi to your computer via USB cable.

Open the "myGarmin" website and sign in with your Garmin account. Make sure to sign in with the account that you've purchased the map updates on.

Click the "myMaps" tab on the myGamrin dashboard. This will load a list of all of your purchased map upgrades.

Click the drop-down menu in the "Recent Map Purchases" section. Select your Garmin Nuvi from the list of devices.

Install the Garmin Communicator Plugin when prompted. This is required in order for the Garmin website to transfer the map files to your Gamrin software on your computer.

Download and install Garmin Express. This is the program that allows your computer to interact with your Garmin Nuvi.

Register your device in Garmin Express. If you haven't already registered your device, you'll be prompted to when you start Garmin Express. You'll need to register in order to update the maps.

Click the "Updates" tab in Garmin Express. This will show all of the available updates for your Nuvi, including the new map update you just purchased.

Click the "Show Details" option next to your Map Update. Click the "Install" button that appears. You will need to accept the agreement before the update installs.

Wait for the maps to download and install. Once you agree to the terms, the map update will begin downloading to Garmin Express, and will then be transferred to your Nuvi. This will likely take several minutes to complete.

unplug the Nuvi when the update is complete. The Nuvi will reboot and begin installing the updated software on the device. This may take another couple of minutes.

You can download garmin express here

http://software.garmin.com/en-US/express.html.

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Free maps downlolad


If/when you've just purchased a (brand) new TomTom GPS, you can register it (at the TomTom.com website) and download the latest map (for your device) .... free ... as part of the latest map guarantee.
Whenever you connect your GPS to the TomTom website (via TomTom HOME), you'll get (free) updates to your current map version - ... but they are NOT new versions of the maps.
To get new versions of your (current) map, you'll need to purchase the update (e.g. online, on the TomTom website). Upon paying for it, you will get the activation codes, etc. for you to download, validate and install the maps.

If your GPS has lifetime maps, (after you have registered), you'll be able to connect (via TomTom HOME) to get the latest map release, without requiring any code/password.

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See the following options to update maps on your TomTom:

Latest Map Guarantee
Get one free map update if a new map version is released within 30 days of buying a new device.
Start driving with the latest map - guaranteed!

See What is the latest map guarantee.

Map Share™
Get daily map changes from the TomTom community.
In between map releases, you can make corrections to your map – such as road closures, and points of interest – through Map Share™ technology.

See What is TomTom Map Share.

Map Update Service™
TomTom regularly releases brand new maps that incorporate the latest changes to the road network.

With our Map Update Service you get every new release of your map over a 12-month period, from the equivalent of just €9.95 per quarter. That’s four new maps a year.

See the TomTom Map Update Service.

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