Question about Kenmore Elite 45986 Front Load Washer

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Control door lock light stuck 'on'

I reached over the washer and bumped the display and somehow set the door lock light on - I can't cancel this with any of the cancel buttons. I've unplugged the machine to try get it to reset and that has not worked either. Any suggestions?

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  • 15,935 Answers

Unplug it for 40 minutes to reset.



This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 12, 2010

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1 Answer

Code in digital display does not have a E in front of it


Please let me know if you can get a number after this - if so what number shows up?


Model differences:
• Better models have a digital readout display
• Good models do not have a digital readout display
In the Better Models line, the failure codes will appear in the display as an E followed by two numbers, a number and a letter
or two letters. The control will beep and the Door Lock, Wash, Rinse, Final Spin and Control indicator lights will flash.
Example: E14. To stop the flashing and beeping, the customer may touch the Pause Cancel button. The error code remains
stored in the control but once the problem is corrected, it does not effect the operation of the washer. If the failure is something
that the customer can correct (such as the water faucets being turned off), the washer will operate normally the next time it is
started.
In the Good Models line, the control signals the failure code by flashing the five indicator lights of Door Lock, Wash, Rinse,
Final Spin and Control for the first number or letter after the E and the Start indicator light for the second number or letter
after the E. When a failure occurs, the washer stops or pauses and the control beeps and flashes the five indicator lights to tell
the customer that a failure has occurred. To stop the flashing and beeping, the customer may touch the Pause Cancel button.
The error code remains stored in the control but once the problem is corrected, it does not effect the operation of the washer.
If the failure is something that the customer can correct (such as the water faucets being turned off), the washer will operate
normally the next time it is started.
To recall an error code,
• Wake the machine by pressing any button
• Wait 5 seconds
• Press and hold the Start and Pause Cancel buttons simultaneously
• All LEDs will go blank and after a few seconds the control will signal the stored code using audible beeps and blinking
LEDs. The control will repeatedly signal the code, as long as the Start and Pause Cancel buttons are pressed.
A two-second pause between repeats affords you the ability to make accurate counts to identify the correct error codes.
Please Note the following...... on a small number of washers with serial number prefix XC4,
if the previous procedure does not perform as specified, follow the option below:
• Follow all previous steps but instead of pressing Start and Pause Cancel buttons,
press and hold Options and Pause Cancel buttons.
If the washer is a Better Model, the error code will appear in the display. Troubleshoot problem by using charts on the
following pages.
If the washer is a Good Model, the five indicator lights of Door Lock, Wash, Rinse, Final Spin and Control will flash the
number of times for the first digit of the code and the Start indicator light will flash the number of times for the second digit.
Take
separate counts of each indicator light, then repeat to confirm in order to be accurate in identifying the proper error code.
The code is obtained by counting the number of times the lights flash. Example E24: The five indicator lights would flash twice
indicating the 2 and the START indicator light will flash four times indicating the 4. The five indicator lights and the START
indicator light start flashing at the same time.
The control will pause for 2 seconds, then repeat the code as long as the two buttons are pressed and held.
Note: A letter appearing in the code stands for a number higher than nine:
A = 10 B = 11 C = 12 D = 13 E = 14 F = 15
Example Code F1: the first digit would be 15 and the second digit would be 1. If this code would appear on a washer in the
Good model line, the five indicator lights would blink fifteen times and the START indicator light would blink once.

May 13, 2014 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Electrolux EIFLW55HMB Front-Load Washer With IQ-Touch controls won't open


Try unpluging for a few minutes . wake the washer up by turning knob then at the same time press and hold start cancel error will display . take off top and you will find a tech sheet on left side and that should help. you can manually unlock the door after taking top off and reach down to door lock you will feel a plastic switch to pull

Feb 17, 2013 | Electrolux EIFLW55HMB Front-Load Washer...

1 Answer

Washer Duet Control Locked, cannot do anythink, tried the advice but nothing when I push on ON & Cancell I see three bars --- in red, thats all,


Various control lock features on differing models:

Press the end of cycle signal button for 3 seconds

OR

To reset press the DRAIN/SPIN button and hold it for 15 seconds.

OR

Press and hold the END OF CYCLE button for 15 seconds to reset the control.

OR

Press options and select for 10 secs till LOC is no longer displayed

OR

Unplug washer
Remove lower kick panel
Reach up and locate bottom of door lock switch
Grab the teardrop shaped tab
Pull gently till yall hear a click
The door will be opened

themobilian_2964.jpg

Sep 05, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool duet ht.... Door will not unlock, cancel button turns machine off. will not start, unlock button does nothing. clothes stuck inside, not sure if there is water inside or not, but will not drain...


Hello there and thank you for chosing fixya
Here is a few things to check before you do a manual opening of the door
You may have already done these steps but please try this again in this order ok?

Check to see if the "Add a Garment" light is lit on the Duet's display. The light will only be on during the first eight minutes of a washer cycle, when the function is usable.
Press the "Pause/Cancel" button once to pause the washing cycle and unlock the door.Press the Press the "Pause/Cancel" button twice to cancel the wash cycle if the "Add a Garment" light is not illuminated. THIS IS A BIGGIE HERE (Wait for the water to drain. The door unlocks once enough water has drained to enable you to safely open the washer door NOW IF THESE STILL DO NOT WORK THEN HERE IS HOW TO MANUALLY OPEN THE DOOR
UNPLUG THE MACHINE
Remove the three screws securing the lower toe panel to the washing machine. The lower toe panel is the small rectangular panel underneath the washer's front door. Pull the panel off the washer once the three screws are removed.Reach up into the front panel of the washer. Feel for the teardrop-shaped tab in the washer's door latch assembly.Pull down on the tab until you hear a click. The click is the sound of the door unlocking.

May 17, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool duet washer door is open. I can't close it because the latch is stuck in the "locked" position.


The first thing to try is to hold the cancel button for 15 seconds. The more labor intensive solution is this: Remove the panel beneath the door (2 or 3 screws). Reach up, there is a little "ring" beneath the door lock. Pull this down, it releases the mechanism.

May 03, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Control lock light will not go off.


Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

FRIGIDAIRE FRONT LOAD WASHER


I too had the same problem, I closed the soap tray and a magnet popped out and got stuck to the door. Same problem with it acting like it was going to start and then beeped. This is where the magnet goes, just stick it back in, its held in with pressure (barely) :)

I took the whole control panel off to locate the magnetic reed switch, then just reverse engineered where the magnet is supposed to go on the soap drawer.

3b854ea.jpg

Aug 11, 2008 | Frigidaire ATF6000ES Front Load Washer

3 Answers

Control lock light on-door opens-won't start


Press 'control' + 'pause:lock' +
'temperature' for 5 seconds
OR
'end of cycle' for 5 seconds. Tell me which worked & rate me pl.

Apr 16, 2008 | Whirlpool GHW9150 Front Load Washer

1 Answer

Electronic control panel stuck on Whirlpool Duet Sport Washer


it looks like the panel switch is brooken . if you take the panel off and see if the switch.it may get stuck.

Feb 16, 2008 | Washing Machines

1 Answer

Kenmore HE4t Washer stuck in "controls locked" mode


you need a new cpu you can unlock door by removing bottom panel reaching up to the door lock and pulling a little ring on the bottom will manualy unlock the door

Nov 08, 2007 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

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